Sales Manager

Scott Reynolds

Address: **** *** ****** ***. ***. Brainerd, MN 56401 Mobile: 608-***-****

E-mail: ********.****@*****.***

EDUCATION

Bachelor of Science – May 2009 University of Wisconsin-La Crosse.

Major: Finance

Dean’s List Recognition multiple semesters

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Major grade point average 3.75/4.0

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WORK EXPERIENCE

Target Corporation August 2010-Present

Executive Team Leader

Manage team of 180 employees. Responsible for leadership during operating hours, including

opening and closing the store. Ensure great guest experience by interacting with guests and team

members on the sales floor. Assist with recruiting and hiring of team. Provide team with

orientation, training, coaching and counseling, and on-the-job support.

• Increased Guest Experience score significantly from 86.56 as of October 2010, to 99.25

as of February 26, 2011. (On 100 point scale, goal of 85)

• Won REDcard (credit card) sales contest in the district (11 stores) in January 2011.

Received $500. Used funds to recognize the team with a pizza party.

• Successfully opened a Starbucks in May of 2009. Interviewed and selected the entire

Starbucks team. Capture rate (% of Target guests who make a Starbucks purchase) above

average in district and rising.

General Nutrition Center September 2009 – August 2010

Store Manager

Supervise and direct a small team of employees. Set schedules, order inventory, motivate

employees, responsible for performance in sales contests.

Consistent sales leader in region (#1 store ranking 10/25-10/31, 2009)

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#1 store out of 28 stores in the region December 2009

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#2 out of 1456 weekly rankings for sales productivity (December 2009)

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General Nutrition Center May 2006- September 2009

Sales Associate

Assist customers in finding nutritional supplements that fit their needs. Solely responsible for

store operations during work hours. Responsible for operating cash register, properly handling

returns and complaints, and satisfying customers. Also responsible for depositing cash and

checks in bank after close and ensuring that all finances are correct.

Consistently exceed sales goals for Gold Card sales, multivitamin sales, and

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average dollars per sale.

Won sales contest, outranking manager in terms of overall sales productivity

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(January 2008)

Successfully completed both GNC online training courses (Retail Sales and

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Nutrition). Fewer than 50 Sales Associates had earned this distinction at that time.

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