Customer Service Manager

P O Box **, Poole, KY *****

502-***-**** *******@***.***

James l. Groce

objective

Seeking a challenging position that utilizes my driving,

dispatching and customer service skills

SUMMARY OF QUALIFICATIONS

* CDL Class A with Haz-Mat, Tanker, Double Endorsements

* Oversee and supervise daily terminal warehouse and diver

operations

* Identified warehouse problems and made suggestions for

improvement

* Maximized use of space, equipment and labor resources

* Conducted job interviews and performance evaluations

* Trained new employees on equipment safety, polices and

procedures

* Receiving and Shipping inventory, expediting and

scheduling of priority loads

* Created a team management style and encouraged employee

involvement

* Recorded data for all warehouse transactions

* Dispatched and scheduled drivers and loads

* Prepared Bills of Laden, coordinated release of shipments

from Customs

* Responsible for overseeing truck maintenance and repair

authorizations

* Over 32 years experience as a Commercial Driver Class A

License

* Maintained a excellent driving record with

current/comprehensive insurance

* Recognized for safe driving record

* Proved history of accuracy and detail in completion of

paperwork

* Prepare, maintain an acquire permit applications and

safety requirements

* Responsible for training and orientation of new drivers

* Exceptionally responsible and reliable

Work of experience

* MAA Trucking 2056 Lyce Duncan Rd, Dixon, KY, OTR Driver,

November 2009 to present 270-***-****

* Floyd Trucking, Inc, P O Box 158, Poole, KY OTR Driver,

January 5,2007-November 2009 270-***-****

* Carty-Carty, RR 4, Albany, KY Truck Driver, August 20,

2005 - January 3, 2007 606-***-****

* Shoemake & Sons Farm Inc., P O Box 415, Albany, KY Tanker

Driver, Feed Haul Division, June 2003-August 2005

* Cagle Keystone, Albany, KY 606-***-****, Driver & Shift

Manager over Live Haul Division, April 2001-June 2003

* Trans-Port Svcs. Inc (Division of Bennett International)

770-***-****, June 2000-January 2001

* Bennett International, 770-***-**** May 1999-June 2000

* Propane Transport International, (Division of Amerigas)

October 1989-May 1999

* Shaffer Trucking, 717-***-****, March 1989 - October 1989

* Southwest Motor /Freight, 423-***-****, 1982 - 1987

Extracurricular activities

Motorcycle Riding, Camping, Boating

REFERENCES

Available upon request

Contact this candidate