Sales Customer Service

Alexis E. Adams

***************@*****.***

Address: **** ****** ********** ***** ******, GA 30096-Phone: (678) 481-

5817

EDUCATION

Westwood College

Online Jan

. 2008-present

Miami International University of Art and Design, Miami,

FL Jul. 2005-Oct. 2006

Major: Fashion Merchandising

Laurel Senior High School, Laurel,

DE June 2005

High School Diploma

AWARDS & ACHEIVEMENTS

. Michael C. Ferguson Scholarship Recipient- 2005

. Outstanding Customer Service Award Recipient- 2008

. Top Sales Associate in Sales for March, April and May of 2008

WORK EXPERIENCE

Macy's-Northlake, Atlanta,

GA Jan. 2008-

Present

Sales Associate/Specialist

. Exceeded sales plan in area of pride by over 61%

. Assists customers in locating specific merchandise from other Macy's

stores

. Opening Macy's credit account

. Contribute to the weekly sales goal of the store

Sweet M's Candy World, Atlanta,

GA Dec. 2006-Dec. 2007

Assistant Manager

. Successfully maintained the daily cash as well as the petty cash

. Responsible for setting up employee work schedule and monthly employee

meetings

. Responsible for ordering supplies for the store

. Responsible for taking customer orders

Happy Times, Miami,

FL Jul.

2005-Oct. 2006

Sales Associate

. Developed excellent customer skills through constant contact with

customers

. Rang up customer purchases

. Assisted customers in locating specific items

Rugged Wearhouse, Salisbury,

MD Sep. 2004-Apr.2005

Sales Associate

. Assisted in hanging, folding and stocking merchandise

. Rang up customer purchases

MEMBERSHIPS & ACHEIVEMENTS

. Volunteered services during fashion shows including Miami Fashion Week

(2006)

SKILLS

. Excellent communication skills

. Great organization, writing and computer skills

. Skilled in Windows, MS Word, MS Excel, and MS PowerPoint

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