Manager Real Estate

Ann-Marie Douglas

**** ******* ***** ***** ( San Diego, CA 92109

************@*********.*** ( Telephone: 858-***-****

Qualifications Profile

Performance-driven, results -oriented management professional seeks to

utilize extensive property management experience to increase profits for a

progressive and well respected organization.

> Comprehensive knowledge of and experience in all phases of real

property management, including financial reporting, owner relations,

tenant relations, facilities management, tenant and capital

improvements, leasing, marketing and personnel management.

> Proven leadership and team-building skills, coupled with the ability

to direct employees in managing customer relationships and providing

property management services.

> Excellent communication skills, both oral and written.

Professional Experience

THE MULLER COMPANY - San Diego, CA

Property Manager (3/10 to 1/11)

. Responsible for the full day-to-day operations and overall management

of both Beachwalk Retail Center, a two story 54,000 rsf retail center

and Innovation Point office building, a two story 85,000 rsf medical

office building.

. Coordinating and overseeing tenant construction as well as any capital

improvement projects.

. Duties included budget preparation, operating expense reconciliation

preparations, processing invoices, bidding out all service contracts,

overseeing dayporter staff and subcontractors.

. Drafted letters of correspondence to tenants and vendors as needed.

. Designed and coordinated marketing events, and worked with leasing

team on all new lease transactions.

EQUASTONE REAL ESTATE - San Diego, CA

Assistant Real Estate Portfolio Manager (1/07 -3/10)

. Responsible for a portfolio of low- rise and mid- rise office with

some retail office space consisting of over 1 million square feet

located in Arizona, California, Oregon and Nevada.

. Trained and oversee activities of property managers and administrative

staff.

. Identify existing and potential operational problems; subsequently

formulating appropriate recommendations.

. Directly responsible for reconciling/estimating operating expense

recovery, preparing annual operating budgets and monthly financial

reports for Western Region.

. Assisted property management team in Las Vegas with Toby Renovation

Building of the Year both local and regional competition.

The Irvine Company - San Diego, CA

Property Manager (7/05 -9/06)

. Hired to provide assistance to the General Manager and property

management team for a high rise building consisting of 346,000 square

foot located in downtown San Diego.

. Completed capital improvement projects totaling over $3 million

dollars throughout the building.

. Trained and oversee activities for 3rd party vendors and onsite staff.

. Functioned as resource person and troubleshooter; effectively

evaluating/resolving any problems or concerns.

. Coordinated all tenant relations events including annual fire drill.

regis property management - San Diego, CA

Property Manager/Consultant (11/00 to 9/04)

. Manager in charge of a portfolio of three (3) properties located in

San Diego and San Jose, California totaling approximately 250,000

square foot of medical, retail and office space.

. Disposition of four office buildings for owner.

. Prepared CAM statements, reviewed billing set up, CAM models/pools

in Lotus.

. Worked with general contractors performing build outs and tenant

improvements.

. Assisted with the selection of and review of outside contractors,

landscaping, janitorial, and engineering.

. Prepared monthly financial reports including accounts receivable

reports.

Coast Income properties - San Diego, CA

Property Manager (12/00 to 6/02)

. Responsible of a small portfolio of retail and office totaling over

350,000 square feet.

. Formulated and designed annual operating budget and operating expense

recovery billings.

. Created/implemented work order systems from inception to completion

and coordinated tenant improvement and lease negotiations.

. Negotiated all service contracts.

. Designed/implemented after hours air conditioning billing and trending

reports on EMS system.

The RREEF Funds - San Diego, CA

Building Manager (3/97 to 12/00)

. Building manager of approximately 400,000 square feet of suburban, low

rise office on behalf of two pension funds.

. Completed three (3) lobby renovations, exterior landscape, parking

lot, (10) spec suites and completed all deferred maintenance on time

and within budget.

. Directly responsible for tenant satisfaction surveys.

. Involved in strategic planning, budgeting, and implementing company

policy.

. Drafted letters of correspondence to tenants and vendors as needed.

. Prepared all RFPs and service contracts for all 3rd party vendors.

. Worked with marketing and leasing teams, set up marking boards and

toured prospective tenants.

Education

El Camino Junior College, Torrance, CA

Accounting and real estate principle classes completed

Santa Monica Junior College, Santa Monica, CA

General Studies completed will continue education goals

Professional training

California Real Estate Sales License (Expire 5/2012)

Building owner manager association - RPA Designation, 2003

Attended various seminars and course offered by IREM, CCIM

Career Achievements

Toby Award Renovation Building of the Year 2009 (Lewis Street Office

Building, LV)

Computer skills

Microsoft Word/Excel, Lotus, Mass 200, Timberline, Horizon, MRI

accounting Software system; BOMA Escalation Software Program

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