Reginald Randolph
Washington DC 20019
***********@*****.***
Objective
Obtain a position as a team-player in a people-oriented organization where I can maximize my
customer-service experience in a challenging environment to achieve the corporate goals.
Education
H.D. Woodson Senior High School, Washington, D.C.
High School Diploma June 2007
Strayer University 2008 Present
Major Computer Information System
Skills and Abilities
• Able to lift up 50lbs
• Able to work independently or as in group
• Planning and organizing
• Team Player
Computer Skills: Proficient with:
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
Relevant Professional Experience
Reference Center Clerk, Kevric/IMC, Inc. 11/2008 - 12/2010
• Answer telephones, direct calls, and take messages.
• Responsible for taking request for publication and shipping.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice
mail systems, and personal computers.
• Responsible for the appearance of the reference center, ensures it is kept clean, locked
each day, wipes down boxes.
• Maintain and update filing, inventory, mailing, and database systems, either manually or
using a computer.
• Review files, records, and other documents to obtain information to respond to requests.
Mail Clerk/Casual Laborer, Kevric/IMC, Inc. 09/2006 - 11/2008
• Sort outgoing mail and incoming mail packages for FedEx, UPS and USPS.
• Answer telephones, direct calls, and take messages.
• Seal or open envelopes, by hand or by using machines.
• Compute, record, and proofread data and other information, such as records or reports.
• Communicate with customers, employees, and other individuals to answer questions,
disseminate or explain information, take orders, and address complaints.
• Carry needed tools and supplies from storage and return them after use.
• Clean containers, materials, supplies, or work areas, using cleaning solutions and hand
tools.
Awards
• Youth Achievement Award Winner of (2008) Marriott Foundation Bridges from school to
work program