Customer Service Data Entry

Della Chu

**** ****** ***., **********, **

91324(818-***-****(*********@*****.***

Experience

**** - **** *** ******** ******** Hills,

CA

Accountant

Responsible for month-end general ledger (MAS 90) close process,

including the processing of journal entries for the preparation of

financial statements.

Performed bank reconciliations on a daily and monthly basis and

assisted with bank reporting. Processed deposits and check runs,

including coding of checks.

Maintained inventory records and performed inventory audits.

Calculated commissions and processed payroll with ADP for payroll

runs.

Performed credit checks, updated reporting to the Credit Bureau, and

monitored closed accounts and followed up with collection agencies.

Responded to customer account inquiries and provided customer service

in English and Chinese speaking customers.

Awarded Best Employee of the Year at DCN Wireless for two years.

2001 - 2010 Bank of America Woodland Hills,

CA

Bank Teller (Part-time)

Responsible for cashing checks, accepted deposits and loan payments,

and processed withdrawals. Ensured that cash drawer is balanced on a

daily basis.

Performed sales referrals and recommended customers to open additional

accounts and credit cards.

Processed paperwork for certificates of deposits, travelers' checks

and currency exchange.

1985 - 1988 First Interstate Bank Simi Valley, CA

Data Entry Specialist

Compared data with source documents and re-enter data in verification

format to detect errors.

Locate and correct data entry errors, or report them to supervisors.

Maintained logs of activities and completed work.

Education

1995 - 2000 West Valley Occupational Center Woodland Hills,

1974 - 1977 Christ College in Taiwan (Bachelor CA

1969 - 1973 Degree) Taipei, Taiwan

Fu Shing High School in Taiwan Taipei, Taiwan

References

References are available on request.

Contact this candidate