Human Resources Manager

Carol Y. Spicer Home: 513-***-****

Mobile: 513-***-****

**** ********* ******, **********, ** 45042

*********@*********.***

EXECUTIVE SUMMARY

Results-orientated Human Resources leader with 24 years of experience in

driving organizational effectiveness by integrating people strategies as

part of the overall Business Plan. Broad experience in providing

executive and associate coaching, leadership and team development,

talent management, succession planning, compensation and organizational

design. Diplomatic and tactful at all levels. Trusted business partner

with senior leaders to assess business needs, design and execute

strategic HR programs/processes.

Key areas of HR business, managerial and technical expertise include:

PROFESSIONAL EXPERIENCE

Luxottica Retail, Mason, OH 2001 -

March 2011

1991 -

1999

Vice President Human Resources Administration 2007

- Present

Associate Vice President HR Administration

2005 - 2006

Sr. Director HR Administration 2001

- 2004

Responsibilities: Lead strategic development and design of all

Human Resources administrative support functions managing 75 associates

to include: Talent Acquisition, Domestic/International Relocation, HRIS

Systems & Analytics, Employee Data Management, Corporate Culture,

Manufacturing HR teams (8 facilities), and onsite Credit Union.

Accountable for associate relations to include: orientations, counseling

and problem solving, Associate Engagement and severance/unemployment

programs. Maintain a total associate Recruiting and Relocation budget of

$6.0MM and department budget of $7.0MM.

Recent Accomplishments:

Managed and led teams to support both Acquisitions and Divestitures with

associate count from 10 - 17,000 (Cole National, Sunglass Hut, Sunglass

Icon, Optical Shop of Aspen, etc.). Leading outplacement, recruiting,

relocation, communications and logistic development and design. Working

with all levels of management to lead HR negotiations and due diligence.

Earned Workforce Management Optimas Award in 2007 in the Managing Change

category.

Implemented reduction in force (2009 & 2010) that reduced headcount by 15%

and payroll by $16 million annually; eliminated layers, increased spans of

control and improved decision making speed.

Developed, communicated and maintained a Competency Based Performance

Management Program for all 35,000 associates to include: Pre-hire

assessments, Selecting for Success, Performance Management, Training &

Development and Succession Planning. Resulting in 20% reduction in

turnover across brands, productivity improvements and 20-40% reduction

in store shrink.

Developed and implemented domestic and international relocation programs

to support 150+ management relocations annually and multi-country

expatriate assignments (i.e. China, UK, Italy, India). Outsourced

domestic program resulting in 50%+ staffing efficiencies, online expense

reporting access and improved performance ratings.

Designed, led and administered Associate Opinion and Employee Engagement

survey tools for the global organization. Includes retail, doctor,

franchise, wholesale and manufacturing versions in 18 languages and 33

countries with a budget of $.7MM for 60,000 associates. Resulting in

continuous Employee Engagement and Service Excellence index improvement.

Designed HR Scorecard to measure performance ROI metrics to include:

Associate Productivity (Sales per Hour Worked/Exams per Hour),

Engagement, Cost per Hire, Time to Fill, Turnover, Manager/ Brand

deliverables (ROI for pre-hire assessments totaled millions of dollars

for each brand).

Director Compensation & Benefits 1995 -

1999

Manager Compensation Programs 1991

- 1995

Responsibilities: Managed and coordinated the design, implementation and

ongoing administration of all qualified and welfare Associate Benefit

Programs, Field/Executive Compensation and Incentive Programs and

Domestic and International Relocation Programs. Maintained total

associate salary budgets of $200MM and annual field/executive bonus

budgets of $12.0MM.

Bath & Body Works, Columbus, OH 2000 -

2001

Director Human Resources Administration

Responsibilities: Managed and coordinated all compensation, benefits

and culture programs for total BBW employee base ranging from 33,000 -

55,000. Directed BBW Operations services teams for Columbus, New York

and distribution locations. Designed and implemented first Bath & Body

Works management incentive program supporting 3,000 stores and regional

managers for a total target payout of $2.5MM increasing productivity by

15%.

AK Steel, Middletown, OH 1976

- 1991

Manager Compensation & Benefits 1989-1991

Supervisor Benefits & Salary Administration

1985-1989

Personnel Representative 1982-

1985

Responsibilities: Managed and coordinated the design,

implementation and ongoing administration of all qualified and welfare

Employee Benefit Programs within three domestic office facilities

(2,000+ employees). Accountable for employee relations to include:

orientations, benefit counseling, educational assistance, qualified plan

distributions, pension benefits and severance unemployment programs.

Supervised the maintenance of employee benefit and compensation records.

Administered a total employee salary budget of $4.5MM. Designed company-

wide Executive short and long-term incentive programs.

EDUCATION

Wilmington College, Wilmington, Ohio - Bachelor of Arts, Business

Administration

Miami University, Middletown, Ohio - Associate in Arts, Math Major

PROFESSIONAL INVOLVEMENT

Members Trust Federal Credit Union - Board of Directors

National Association of Professional Women

Society for Human Resource Management (SHRM)

DISTINCTIONS

HR Magazine Publication - April 2009 edition - "Building a Competency

Model"

UK Executive GrapeVine 2009 Annual Conference for Talent Management

Professionals, Vinopolis - Organizational Development Panel Speaker - March

2009

Human Capital Institute Webcast - Retail Recruiting - Interview Less and

Hire Better - July 2009

PreVisor Webcast - Retail Recruiting - Interview Less and Hire Better -

August 2009

Talent Selection & Assessment

Associate Engagement/Survey Development

Competency Based Development/Systems

HR Technology & Analytics (ROI metrics)

Domestic/International Relocation

HR Strategy & Execution

Executive/Sales Compensation Programs

Performance Management & 360 Feedback

Welfare/Pension Benefit Design

Acquisitions/Divestitures

Contact this candidate