Customer Service Manager
Resume:
Erica L. Davis
********@*****.***
Bells, TN 38006
Education The University of Tennessee at Martin, Martin, Tennessee
Bachelor of Arts - Graduation –May 2010
Majors– English (Literature) and Communications (Public Relations)
Minor- Spanish and English
Study Abroad in Toledo, Spain, summer 2009
Experience
• State Farm Insurance Company, Secretary Alamo, Tenn. (May 2005-
August 2005)
• Wilhelmina and Dan Modeling Agency Model, Nashville, Tennessee,
(May 2005- present)
• Abercrombie and Fitch Model, cashier and customer service -Jackson,
Tennessee, November 2007- August 2008
• “Bredesen for Governor” Republican staff, November 2003
• “Stephen Fincher for Congressman” Republican staff April 2010- May
2010
• West TN War Eagles semi-pro football team- Public
Relations/Marketing Representative, Summer 2010
• Emmaus Billing and Consulting, LLC.- Public Relations/Sales
Manager, August 2010-Present
Activities Sports: Tennis, Golf, Track
Reading books about WWI and WWII and Medieval English
Writing poems
Daughters of the American Revolution member
St. Jude volunteer
Ronald McDonald volunteer
Children’s Church helper
Honors English Award for “Honors” (2008-2009)
“DARE” Award (2009)
Dean’s List (2006-2010)
Stephen Moler Award (2009)
Website Design Award (2010)
Computer Skills Both on IBM and Mac Formats:
Proficient in In Design 4.0
Dreamweaver 4.0
Photoshop Cs4
Word and Excel
Strengths
Team player, strong and firm leader, outgoing, task-oriented,
having good skills of managing, creativity, good in resolving
conflicts and problems, organized, efficient and take pride in
excelling at my work.
References Ken Williams
GM for West TN War Eagles
100 Federal Dr.
Jackson, TN 38305
**************@*****.***
Ken Davis, Agent (Father and Boss)
State Farm Insurance
P.O. Box 58
Alamo, TN 38001
***.*****@*********.***
Robert Nanney, Ph. D.
Associate Professor and Chairman
Communications Department
305J Gooch Hall
University of Tennessee at Martin
Martin, TN 38238
731-***-**** (office)
*******@***.***
*Portfolio Available on Request
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