Administrative Assistant Medical

LAUREN MUZIO

*** ****** ******

Staten Island, NY 10312

Cell: 917-***-****

E-mail: *******@***.***

OBJECTIVE

A challenging, diversified position as an administrative assistant with

a progressive agency which will benefit from professionalism and

experience, while facilitating career advancement and growth into new

areas.

PROFESSIONAL PROFILE

* Resourceful, intuitive and analytical insurance professional

with strong research and investigative abilities; quick recognition of

errors, discrepancies and anomalies.

* Articulate verbal and written communicator with persuasive

interpersonal skills; interact well with staff, claimants, attorneys,

carriers and lien holders at all levels.

* Detail oriented with strong prioritizing and solid organizational

skills.

* Self-motivated, work efficiently on own initiative in solo or

team settings.

* Highly productive in time-critical situations under fast-paced

circumstances.

* Proficiency in medical terminology, ICD-9 and CPT-4 diagnostic

and procedural coding.

* Computer literate--MS Word, Excel, PowerPoint; on-line claims

submission; medical software; keyboarding: 60 w.p.m.

EDUCATION & CREDENTIALS

Licensed New York State Accident & Health Insurance Claims Adjuster

11/09

Fordham University, College of Liberal Studies Bronx, NY

B.S., General Science 5/06

Accomplishments

* National Dean's List Scholar Spring 2006

* Fordham University Emerging Leader Award Fall 2002

EXPERIENCE

Chartis, Inc. New York, NY

Administrative Assistant 8/08-Present

* Verify coverage and conduct complete investigation on litigated

and non-litigated claims.

* Review and interpret medical reports to confirm injuries;

analyze results of independent medical examinations to determine

course of action.

* Collect, distribute and post mail/packages

* Create documents and presentations

* Event planning/scheduling

* Maintain electronic insurance records and files via computer tracking

system.

* Research and resolve pending claims according to procedures.

* Periodically update claim resolution manual pursuant to

procedural and policy changes.

* Maintain appointment calendar.

* Make travel arrangements.

* Perform data/order entry.

* Plan employee events.

* Prepare travel/expense reports.

* Proofread documents.

* Take and transcribe dictation.

* Maintain communication with key business contacts.

UNRELATED EMPLOYMENT

Century 21 Papp Realty Staten Island, NY

Receptionist 6/07-8/08

* Recorded calls, messages and emails; organized staff meeting

reports, scheduled appointments and managed calendars.

Fordham University Bronx, NY

Library Receptionist 9/02-5/06

* Demonstrated use and assisted patrons in accessing reference

sources, i.e. manual and electronic card catalog, book and periodical

indexes to locate information.

References available upon request.

Contact this candidate