Customer Service Manager
Resume:
Alejandra Salamanca
El Paso, TX 79936
915-***-**** Cell
***.***********@*****.***
SUMMARY
Dedicated business professional with experience in logistics and retail management
looking for unique opportunities to apply honed customer service and product purchasing
skills.
EXPERIENCE
NEWBOND, INC 2008 - 2011
Office Assistant Manager El Paso TX
• Maximized productivity by coordinating supply chain flow of vertically integrated packaging
company to purchase raw materials and ship the finished product to wholesalers and distributors
• Experience in office clerk and customer service
EFY – CIELO VISTA MALL 2006 - 2008
Sales Manager El Paso, TX
Sales Associate
• Advised owner of accessories kiosk on purchasing strategy by monitoring daily sales levels
and market trends
• Promoted for providing excellent customer service through hospitality and product
knowledge
RM PERSONNEL, INC 2005 - 2006
Office Assistant El Paso, TX
• Administrative support for accounting department of staffing company that provides
Temporary Workers, Executive Recruiting, Professional Employer Services (PEO) and HR
Consulting
• Provide retail temporary hiring support for 200+ vendor retail booths at the El Paso Junior
League’s “A Christmas Fair” that raised ~$250,000 for charity
EDUCATION
EL PASO COMMUNITY COLLEGE 2005 - current
Pursuing Associates of Arts degree in Business
•
El Paso, TX
Anticipate transfer to UTEP to pursue Bachelors in Business Administration
•
MONTWOOD HIGH SCHOOL 2001 -
2005
Graduated with college preparatory degree El
•
Paso, TX
SKILLS
• Fluently bilingual in Spanish/English
• Advanced computer knowledge and experience with QuickBooks and Microsoft Office
tools including Excel, Word, and PowerPoint
• Adept at working in team oriented environments with excellent interpersonal skills
• Proven success interacting with all levels of management and a diverse network of clients
and partners
2
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