Human Resources Customer Service

Claudia Loaiza - Office Administrator Assistant

I have several years of experience as a Contracts/Projects Administrator.

My objective is to build a career as office administrator looking for an

opportunity to learn and contribute all the knoledge acquired during my

experience to the benefit of the company.

Relevant Experience

Office Administrator Assistant, Mederes Trim Service, Houston, Texas 2001-

Present

Mederes Trim Service is a small building construction service company that

develops all sizes of residential apartments in Houston, Austin and Dallas,

Texas.

At Mederes Trim, I have been working for several years, responsible for

contracts management and projects administration, lead negotiations with

customers and subcontractors, using Excel to generate project controls

reports and QuickBooks to collect and analyze project budgets, expenses and

profits.

Also responsible for process subcontractor's payments and Mederes

employees' payroll processing, insurance negotiation, maintain owner's

schedule between other task required,

Human Resources Assistant, Carvajal, S.A. (Musicar), Cali, Colombia 1996-

2000

As a Human Resources Assistant, I was on charge of:

. Recruiting and placement personnel.

. Aplication psicotecnic tests.

. Coordination and acomplishment induction plans.

. Handling loans and final procesing of insureance benefits.

. Search and implementation of motivation and incentives plans.

. Handling public relations with government and private organizations.

. Aplication of performance evaluation and development.

. Analysis receruited organizational enviroment at work.

. Knowledge of commonly used concepts of human resources practices and

procedures.

. Used of PEOPLESOFT Human Resource Management module

o Benefits administration

o Directory Interface

o Compensatin Manager

o Equity

o Payments

o Development

o Profile Manager

o Resume processing

o Worksforce Planning

o 401k administration

o Payroll Processing

o Human Resources

o Recruitment

Customer Service Director, Carvajal S.A (Musicar), Cali, Colombia 1994-1996

As a Customer Service Director I did:

. Analysis and evaluation of salesman and technicians performance.

. Accomplishment of zones and routes for sales force.

. Prevention and negotiation to avoid product un-installs.

. Handling of technical personnel and sales.

. Analysis and follow up of orders and invoicing

. Coordination sales incentives plan.

. Programming motivation plans and salesman training.

Administrative Assistant, Proveeoficinas, Cali, Colombia 1993-1994

. Handling of invoices

. Handling of suppliers and accomplishment of merchandise orders

. Telemarketing

. Accomplishment of supplier's payment plans and maintenance of accounts

receivables.

. Handling petty cash.

Education

Associates Degree Systems Engineering, CCED, Cali-Colombia, 1997

Associates Degree Business Administration, University Cooperativa of

Colombia, Cali-Colombia, 2000

Human Resources U.S. Concepts Certification, Brainbench, 2003

Bilingual - Spanish

Contact Information

Email: ********@*****.***

Cel. 713-***-****

Contact this candidate