Manager Sales

FRANK A. RISCO

**** *** ****** ■ La Verne, California 91750 ■ 909-***-****

*********@*******.***

An innovative general and operations manager professional with over 19 years of

progressively increasing responsibilities leading high volume retail department stores with

sales in excess of 300 million. Personally directed in store operations and accountable for

P&L in excess of 22 million. Expertise includes outstanding interpersonal, leadership,

organizational, communications, client relationship management, inventory control, selling

skills.

Garden Pals Inc. 2011-present

Logistics Operations Manager

Manage all aspects of the Operations, regarding Logistics and Distribution Developed a

perpetual system to enhance accurate inventory unit count. Manage all inbound & outbound

domestic and international product for Wal-Mart, Lowes, and Tractor Supply. Maintain all

forklift and equipment fleets. Use MAS200 operating system.Familiar with DOT regulations and

upheld a strict enforcement with my drivers and LTL carriers (FMCSA) enforcing strict pre-ship

and post- ship standards

Gendarme Fragrances 2007-2010

Distribution Manager

Manage warehouse and distribution services for a cosmetics manufacturer with 100 SKUs and

35 million in sales ensuring efficient “accuracy” through sound Leadership. Products included

men’s and woman’s grooming products. Report to the Director of Distribution. And the Director

of Operations.

• Oversee receiving,shipping,selecting,packing,and inventory

• Manage daily distribution and transportation activities, F.I.F.O.

• Responsible for department budgets, objectives, timetables and standards of performance.

• Managed other leaders,

• Maintained equipment at factory specs and service.

• Controlled all inventory on a daily basis insuring accuracy with booked and physical

levels, including cycle counts using K.P.I/AS400

• Developed self directed teams increasing job ownership and reduction in “safety” incidents.

• Increased profit margins by reducing operating costs

La Curacao Retail Department Stores 2006-2007

General Manager

Planned and directed all store operations for a 125,000 sq.ft full service department store.

Departments included furniture, electric appliances, electronics, and cosmetics, among many

others. Reported to V.P of Sales.

• Directed 160 associates, 2 assistant managers, and 11 supervisors.

• Managed a 22 million budget and P&L.

• Responsible for customer engagement, presentation standards, shrink control, and safety.

• Conducted Sales and profit margin analysis, profit dollar and credit analysis.

• Performed cycle counts and annual inventory.

• Responsible for organization of our warehouse, will calls, receiving, and selecting.

• Overseer of all employee relations issues, payroll, and employee development.

• Ensured all employees were fully communicated to about sales goals, company

initiatives, and seasonal events and promotions.

• Developed a highly productive store team, recognition included employee of the month and

generous commission plans.

Warehouse Shoe Sale –WSS 2002-2006

General Manager

Managed store operations for a diverse shoes, clothing and accessories retailer, carrying over

3,000 sku’s. Supported daily coordination of sales and customer service.

Executing company sales objectives and ensuring successful promotions. Reported to district

manager

• Developed and implemented strategies to maximize sales, such as distributing

promotional material in local communities.

• Motivated a sales team of 18 thru daily start up meetings to review goals and results.

• Responsible for Inventory control and cycle counts.

• Responsible for the safety of the store and associates, held an exceptional -0- accidents

record.

• Conducted tent sales, and community events.

• Responsible for P&L, gross margins, loss prevention, and store audits.

Staples Inc. Office Superstore 2001-2002

Operations Manager

• Managed daily store operations for a world -class office supplies and furniture retailer.

Reported to district manager.

• Responsible for merchandising, plan-o-grams, and resets.

• Accountable for cycle counts and inventory,

• Prepared sales reports, and gross margin analysis.

• Receiving and shipping product.

• Created employee schedules, reviews, training and terminations.

Home Depot Stores 1990-2001

Department Manager

Supported various departments and locations for premier home improvement company. Average

store having over 130,000 sq.ft of floor space. Reported to store manager.

• Responsible for floor sales while maintaining excellence in service.

• Accountable for merchandise presentation, price changes and returns.

• Managed department level inventory, loss prevention, profit and margin reports.

• Contributed in opening the brand new, 135,000 sq. ft. Alhambra Store (1994)

EDUCATION AND TRAINING

Staples Management Training 2001

Home Depot Management Training 1995

Graduate, Electronic Technical Institute Honors 1991

ADDITONAL SKILLS AND AWARDS

Fluent in English and Spanish

Over 20 merit badges for Customer Service and Leadership Home Depot

Merit raises Home Depot

Employee of the Month Home Depot

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