Sales Manager
Resume:
Carl Edward (Eddie) Hilliard, Jr.
Houston, Texas 77077
Email: **********@*********.***
713-***-**** (cell)
Profile
Thirty years of increasing responsibility for a Fortune 100 organization. Successful experience in sales,
marketing, merchandising, financial, operations, personnel, training, supply chain and senior management.
Experience in working with profit and not-for-profit organizations, including special projects in diversity,
community relations and fundraising.
Experience
Executive Director, Disaster Recovery, United Methodist Conference, Oct 2008 – Dec 2010
Executive Director of nonprofit agency providing recovery to victims of Hurricane Ike. Agency offered case
management, volunteer management and construction services in a 5 county region of Southeast Texas.
I have led the advocacy and fundraising efforts as well providing executive management for the organized.
Completed restoration of homes, with volunteer labor and managing funds efficiently. Worked with multi-generational
and culturally diverse clients.
Sysco Corporation, Houston, TX
Director of Supplier Diversity, July 2004 – May 2008
In July of 2004, I transformed this Supplier Diversity concept into a world class effort. Minority and
woman owned supplier purchases grew from 300MM to nearly 600 MM in less than 4 years under my
guidance. This was due superior customer relations and supplier service. SYSCO Operating Companies,
suppliers and Customers came to depend on me as we produced 20 +% growth annually through our process
of supply chain management. Worked closely with the Houston Minority Business Council and the
Multicultural Foodservice Hospitality Alliance; serving on committees for both. At the MFHA and in the
trade I led several Opportunity Fairs where customers and suppliers were paired resulting in many success stories.
While at SYSCO I implemented the first system of managing certifications, regular sales reporting and marketing
of our program. The validation and administration of these details were structured into an effective and streamlined
process. This enabled SYSCO to meet the needs of countless customers. These efforts were validated by customers
such as Sodexo Foodservices, Compass/Morrisons and Gaylord Entertainment. As well as others across all channels
of trade. Additional responsibilities managing community affairs for SYSCO with such organizations as the American
Heart Association, Share Our Strength and numerous local organizations.
Director of Merchandising and Marketing, April 1998-2004
Responsible for growing annual sales to nearly $1.0 billion for Sysco Grocery Marketing (SGM). This department
was consistently among the top performers in the Corporation. Grocery Marketing grew faster than SYSCO
Corporation each year that I led the department. Duties included all approval and negotiations with suppliers,
sales and expenses of department. Reducing expenses and headcount by one each year I was responsible. Daily
contact with Sysco operating companies on product pricing, development, and training. Responsible for sales to
Sysco customers. Managed department personnel that have resulted in several promotions of key personnel.
Responsible for developing new product lines. Including SYSCO’s first attempts at organic and vegan lines.
As well as more traditional offerings such as prepared sauces and customer friendly items.
Senior Manager of Marketing/Chemicals and Beverages, July 1995 – April 1998
National sales manager of SYSCO’s beverage and chemical programs. Produced consecutive years of increased
sales and profit increases in excess of SYSCO standards. After two years I was also asked to be responsible for
supplier negotiations for Department. This led to increased profits and quality.
Carl Edward (Eddie) Hilliard, Jr.
11930 Carriage Hill Drive
Houston, Texas 77077
Email: **********@*********.***
2
713-***-**** (cell)
Cochran-Sysco Food Service, Jackson, MS
Vice President of Marketing, July 1992–July 1995
Responsible for growing the viability of our company in all product areas. One primary role was to develop and
implement a strategy of becoming the distributor of choice in the Sysco markets. Provided Sales training for a
team over 100 sales professionals. Market penetration was primary duties. This was accomplished via a team of
product and market specialists under my supervision. These professionals grew their business divisions in excess
of overall company growth annually. Served as director of sales for healthcare and managed our dieticians accomplishing
year over year sales gains in our 500+ healthcare accounts. Established the medical supply division of the company
producing sales in excess of a million dollars to new customers in the first year of service. Assumed additional
responsibility for the management of inventory and sales of supplies and equipment. Gained additional experience
by managing managers as some of my specialists managed subordinates.
Director of Marketing, November 1989-July 1992
Sysco Brand Manager, April 1988-November 1989
Food Service Supply Specialist, March 1982-April 1988
Buyer/Grocery and FS Supplies, January 1979-March 1982
Marketing Associate, June 1978-January 1979
Operations, November 1976-June 1978
Education
Millsap’s College, Bachelor of Arts, 1978, Jackson, MS
Management classes: Mississippi College, Rice University
Southern Methodist University, Master’s of Theology, 2010-2011
Extracurricular
Founding Member Long Tern Recovery Committees and executive board member in three separate counties.
Board of Directors, Member’s Choice Credit Union.
Coaching and Maximizing Performance Training.
Multiple Sales Management, Marketing, and Training Seminars.
Foodster's of California, Prior member
Houston Food Bank, Multiple Projects
Houston Minority Business Council
Multicultural Foodservice and Hospitality Assn
Chairman for International Mission Teams
Experience leading multiple domestic and international relief teams: Ivory Coast, Cuba, Guatemala, Costa Rica and teams
within the United States.
References Available upon request.
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