Sales Management
Resume:
PATRICIA HOUSTON
Shasta Lake, CA. 96019
**********@*****.***
Background Summary : Extensive administrative, marketing, sales, facilitator, teaching, counseling
experience as well as business world –exposure enabling me to acquire the following skills:
MANAGEMENT: Overall operations management/ organizational development expertise. Strategic planning.
Business Consultant to generate higher profits. Supervision and training of personnel in wide variety of functions.
Organizational design and development. Service strategies/ solutions. Contract negotiations. Budget management.
Highly motivated and results oriented management professional. Proven track record to lead multiple teams and
complete projects efficiently. Taught Business Communication both beginning and advanced.
PUBLIC RELATIONS: Interaction with wide variety of persons at all levels of responsibility. Effective trouble
shooter and negotiator. Effective presenter to community and marketing of companies on a local and national level.
TEACHING/TRAINING: Taught variety of subject matter in five areas of expertise for seventeen years at the
college/university level. Created and presented workshops in various areas. Trained entire facility at Northrop
Corporation. Acted as Consultant to start up companies to increase revenue.
COUNSELING: Over five years experience counseling adults on a personal level, both individually and in groups.
Over 10 years experience counseling adults on an academic and personal level. Taught conflict and stress
management. Ability to interface with variety of individuals. Crisis management.
Education:
M.A. Educational Leadership Point Loma Nazarene University
M.A., Marital and Family Therapy Phillips Graduate Institute
M.S., Human Resource Management Development Chapman University
B.A., Social Science Chapman University
Certifications / Honors:
Train the Trainer Weill Institute
Biltmore Who’s Who Executives and Professionals Lifetime Member
Marriage and Family Therapist Intern Registration # 56697
Master’s level Certification in Drug and Alcohol Studies
Management Experience:
My background utilized leadership, planning and managerial skills for over 10 years.
Prior experience includes Assistant Director at Chapman College for five years, gave presentations to the
community, recruited students and general staff, reviewed resumes, active in the Chamber of Commerce, budget
responsibilities, created schedules, responsible for planning and promotion, enrolled students, tracked progress and
assessed outcomes, hired and trained staff, organized first graduation ceremony for University in Antelope Valley.
Served as Director of three departments at San Joaquin Valley College, Interim Director of International Education
and Director of Teacher Recruitment at California State University, Bakersfield. Served as Dean of Students at San
Joaquin Valley College. Supervised staff, interviewed, hired and trained staff, performance reviews, counseled
students on a personal and academic level. Developed, directed and monitored record keeping procedures and
processes regarding student data. Coordinate and administer all department activities, including workshops, visiting
various sites and promotion of programs within the community.
Entrepreneur/ Innovator experience, created barter company from scratch. Hired and trained staff, created contracts,
sales, responsible for budget, sales, public relations, marketing strategies, interfaced with similar companies
nationwide.
Served as Personnel Services Administrator for Northrop Corporation. Handled employee relations, compensation,
safety issues, absenteeism rate. Contact person for 1st flight party of the B 2 bomber attended by over 1,000
dignitaries, community members and military.
Director of Sales at Antelope Valley Inn. Responsible for assigned staff, planning, sales, public relations, marketing,
training, attended all functions over 100 people to ensure smooth presentation of event.
Owner/Operator of Barter Company. Created business, hired and trained staff, performance reviews, created
documents, sales, marketing, public relations, interfaced with the community and similar companies nationwide.
Teaching Experience/Training :
College of the Redwoods, Eureka, CA.
DeVry University, Bakersfield, CA
California State University, Bakersfield, CA.
Bakersfield College, Bakersfield, CA.
National University, Bakersfield, CA.
Antelope Valley College, Lancaster, CA
Responsibilities include creation and preparation of curriculum, facilitation of discussion, feedback on written
assignments and grades. Taught within the Business, Psychology, Drug and Alcohol Studies, Guidance and General
Studies departments.
NORTHROP CORPORATION, Palmdale, CA.
Industrial Engineer:
Created presentations for the military and facility. Trained staff. Worked with manufacturing on a daily basis.
Documented progress on stages of production and completion regarding the B 2 bomber.
Manufacturing Analyst: One of ten chosen to train the entire facility at Northrop Corporation. Gave presentations,
worked with groups and individuals both on site and in classroom setting. Trained staff in automated capabilities to
create a paperless environment. Team member in strategy planning.
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