Customer Service Sales

Deborah Calli Ann Ryan

Hamburg, NJ *****

Cell # 973-***-**** / Home# 973-***-****

*********@*****.***

Award Winning Sales Professional

Proactive Sales Professional. With Award winning documentation. Extensive

experience.

Seeking to develop clients to build and retain a loyal customer base.

Strong interpersononal skills

Excellent negotiator with a strong commitment to customer service and

retention.

Leadership oriented. Proven success in product training, product launching,

creative problem solver, analytical assets, multitasked. Ability to collect

data to access and evaluate customer needs.

A resourceful and well rounded team player. Ability to build positive

working relationships with people at all levels included in work

environment.

Medical Consultant

2005-2011

My present employment: Marketing/Sales Representative for a Medical and

Wellness facility.

. In charge of opening medical screening locations and working with major

pharmacy chains, corporate locations. Developed business marketing

strategies with companies such as Walmart, CB Richard Ellis, The Vitamin

Shoppe, Whole Foods, Fairleigh Dickinson University and New York Sports

Club.

. To evaluate their employees and customers' health profiles by testing

for Osteoporosis, Blood Pressure and use of certified NASA software that

detects heat emulating off the nerves of the spine.

. Educate the perspective client on the central nervous system, oxygen and

blood flow and how it affects different areas of their body functions.

. Over the past eight months, successfully opened four new major screening

locations and brought into our Medical/Wellness facility, over fifty

five new patients.

International Sleep Network: Director of Sales-International Sleep Apnea

Testing Company - Represented an intangible product relating to sleep apnea

and nocturnal polysomnography testing.

. Brought in over 32 Referrals into our facility within a three month

period, redeveloping problematic territory, re-establishing trust and

integrity by resolving issues and adding elite customer service with

neglected customers. The results generated an income, in excess of

$74,000.00 strongly supporting a testing site from financial distress.

. Educate Physicians on effects of sleep apnea on their patients' health,

which increased the number of referrals made for testing.

. Arranged meetings and social functions to educate the community about

Chronic Sleep Apnea and effects on health

. Trained and Directed Field Sales Representatives to develop physician

relations, product presentation, initiate creative ways for marketing

development

Testpro Solutions: In house Vertigo Testing Company

. Cold called on physicians in Passaic County as a testing ground, in order

to determine marketing success. Through conveying economic gain and

corporate contract outline, was able to contract 2 Medical facilities

within a four month period leading to repeated business generating

financial gain.

Augenics Inc.: Continuing Medical Educational Credit Company (CME)

. Through referral lists and cold calling recruited over 25 qualified

physicians and their staff to attend symposiums for CME credits within

one or two personal contacts.

King Pharmaceuticals Bridgewater, NJ: Sales Representative

2001-2005

Educated in the pharmaceutical and medical arena encompassing:

Cardiovascular Disease, Diabetes, Endocrinology, Insomnia and

Sinusitis/Bronchitis.

. Researched and implemented effective strategies to increase sales with my

counterparts and on my own by specific territory and time management and

educational Lunch and Learns, won the Triple Crown Award for maintaining

three different product categories above 100% of quota.

. Maintained placement in the company within the top 20% in the region

consisting of approximately 260 other sales representatives.

. Strengths include: New product launching and marketing. Consistently

increased market share by at least 3% every quarter.

. Developed an efficient territory and provided my company with critical

information about Physicians not included in their data base

. Given various responsibilities to aid in management functions.

Metro Mark Incorporated Cranford, NJ: Product Specialist Outside Sales

1999-2001

Uniquely developed sales representative, for Branded products between the

manufacturer and the distributor, then out to the client for purchasing.

. Created unique marketing tools and various ways to exhibit, promote and

educate clients at various Hospitals, Nursing Homes, Convention Centers,

Universities and other locations

. Responsible for training sales force who encompassed the New Jersey/New

York territories to develop customer service procedure resulting in a

26% sales increase, as a Branded Food Specialist for Ritter Sysco.

Instruments & Equipment Sparta, NJ : Point of Sale Account Executive

1997-1999

Developed quotes and written proposals competing successfully, obtaining

the work order and closing on multi thousand dollar accounts including Data

General, Bell Atlantic, CES International. Guide and educate clients in

order to develop computer hardware solutions to run their business

effectively.

. Sold various computer hardware including: Keyboards, printers, scanners

and medical devices.

. Directly responsible for increasing sales by more than $100,000.00 within

six months.

. Reestablished professional relationships and trust with unattended

accounts and recruited new clients to increase sales volume by cold

calling, networking and referrals. Obtained and negotiated work orders to

close the deal.

Certified substitute teacher. CPR/AED Certified.

On Board

with a local organization to fight against teen alcohol and drug addiction.

Community Circles Mentor: teaching Community how

to prevent poverty and set goals

Fund Raising; The Children's Miracle Network

Education

Sussex County Tech. Sparta, NJ Certified

PC Application Technician

Rutgers University New Brunswick, NJ BA Theater / Liberal

Arts

Contact this candidate