Customer Service Sales
Resume:
Karla Vitela
**** ***** **** ***** ***. # ** Seattle, WA 98108
abhb6q@r.postjobfree.com Cell: 206-***-****
OBJECTIVE_________________________________________________________________________
To contribute and enhance my customer service skills to a successful, positive and inspiring working team.
SUMMARY OF QUALIFICATIONS_____________________________________________________
Assertive and independent worker
Strong communicational skills
Great at multitasking
Proficient in MS Word and intermediate in Excel
EDUCATION________________________________________________________________________
Highline Community College, Des Moines, WA Expected Graduation, June 2014
Associate of Arts Degree in Psychology and Minor in Social Work
Evergreen High School, Seattle, WA Graduated June 2007
Diploma
WORK EXPERIENCE _______________________________
Certified Lab Technician/Sales Associate, Lens Crafters, Tukwila, WA April 2008-Present
Engineer spectacles with various prescriptions within specific time frames
Produce an average of 28 spectacles daily for patrons by neutralizing, tinting, polishing, inspecting, and mount
lenses
Operate cylinder, generator, fining, lensometer, and polishing machines
Inform patients and outside labs about order pickups by communicating by phone and in person
Legal Support Assistant/Receptionist, Cairncross & Hempelmann, Seattle, WAJune 2006-August 2006
Managed the front desk of a law firm
Assisted and welcomed visitors by directing them to lawyers’ offices
Prepared paralegal binders by making legal copies to be transferred to the King County Courthouse
Answered and transferred multiple phone lines
LEADERSHIP EXPERIENCE__________________________________________________________
Certified Lab Technician/Sales Associate, Lens Crafters, Tukwila, WA April 2008-Present
Assist in the training of new lab associates by teaching them how to maintain, operate machines, and follow lab
procedures
ACTIVITIES_________________________________________________________________________
Alumni, YWCA Leaders In Progress, 2007-Present
Volunteer, YWCA Emergency Housing Children’s Afterschool Program, July 2009-November 2009
References Available Upon Request
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