Customer Service Sales

Location:

Posted:

June 16, 2011

Karla Vitela

****************@*****.*** Cell: 206-***-****

OBJECTIVE_________________________________________________________________________

To contribute and enhance my customer service skills to a successful, positive and inspiring working team.

SUMMARY OF QUALIFICATIONS_____________________________________________________

Assertive and independent worker

Strong communicational skills

Great at multitasking

Proficient in MS Word and intermediate in Excel

EDUCATION________________________________________________________________________

Highline Community College, Des Moines, WA Expected Graduation, June 2014

Associate of Arts Degree in Psychology and Minor in Social Work

Evergreen High School, Seattle, WA Graduated June 2007

Diploma

WORK EXPERIENCE _______________________________

Certified Lab Technician/Sales Associate, Lens Crafters, Tukwila, WA April 2008-Present

Engineer spectacles with various prescriptions within specific time frames

Produce an average of 28 spectacles daily for patrons by neutralizing, tinting, polishing, inspecting, and mount

lenses

Operate cylinder, generator, fining, lensometer, and polishing machines

Inform patients and outside labs about order pickups by communicating by phone and in person

Legal Support Assistant/Receptionist, Cairncross & Hempelmann, Seattle, WAJune 2006-August 2006

Managed the front desk of a law firm

Assisted and welcomed visitors by directing them to lawyers’ offices

Prepared paralegal binders by making legal copies to be transferred to the King County Courthouse

Answered and transferred multiple phone lines

LEADERSHIP EXPERIENCE__________________________________________________________

Certified Lab Technician/Sales Associate, Lens Crafters, Tukwila, WA April 2008-Present

Assist in the training of new lab associates by teaching them how to maintain, operate machines, and follow lab

procedures

ACTIVITIES_________________________________________________________________________

Alumni, YWCA Leaders In Progress, 2007-Present

Volunteer, YWCA Emergency Housing Children’s Afterschool Program, July 2009-November 2009

References Available Upon Request