Joseph P. Kuehner
P.O. Box **, McClure, OH *****
***.*******@*****.***
Profile
Eighteen years experience in project and network management.
Ability to direct complex projects from concept to fully operational
status.
Goal-oriented individual with strong leadership capabilities.
Organized, highly motivated, and detail-directed problem solver.
Proven ability to work in unison with staff, management, and board of
directors.
Education and Certifications
Associate of Arts with a concentration in Information
Technology/Network from the University of Phoenix
Cisco Certified Network Associate, CCNA
Cisco Certified Network Associate Security, CCNA Security
A+ Certified
Network+
Expired Cisco Certified Network Professional, CCNP
Expired Cisco Certified Design Associate, CCDA
Currently working towards obtaining CCNP Security Certification
Currently enrolled in Bachelor of Science In Information Technology
With A Concentration In Information Systems Security at the
University of Phoenix
Experience
Healthways, Nashville, Tennessee
2009-Present
Senior Engineer, BT Security
Responsible for network security engineering, security information
management, and infrastructure assessment.
Assist in technical planning and implementation for ISO 27001
compliance and remediation projects.
Implement and troubleshoot Cisco intrusion prevention system sensors,
ASA firewalls, Cisco Secure ACS, and security of other network
devices.
Respond to network incidents and perform appropriate evidence
collection and remediation.
Administer and integrate RSA enVision security information management
appliance into other monitoring solutions and create HIPAA, SOX, and
ISO compliance reports from correlated data.
Administer GuadianEdge full disk encryption solution and Symantec
Endpoint Protection deployment.
Configured and managed site to site and client VPN access using Cisco
technologies.
Aided projects that helped Healthways become the 35th ranked
information technology innovator in Information Week's top 500
technology innovators annual recognition.
Healthways, Toledo, Ohio
2006-2009
Network Manager, Network Systems
Manage Network Administrators and Telecom technicians at Toledo,
Columbus, and Tempe facilities.
Supervise the operations of LAN, WAN, Internet/Intranet servers and
voice network.
Monitor and maintain compliance with Federal HIPPA and SOx
regulations.
Strive to establish and maintain vendor relationships that allow
maximum cost savings for Healthways without sacrificing excellent
service to our customers.
Supported a "Work from Home" solution using terminal services and
VoIP for call center agents.
Managed integration from legacy network to new corporate network when
the company (Harris HealthTrends) was purchased by Healthways Inc.
Evaluated implemented and supported a contact center solution.
Perform Active Directory administration
Group Dekko Services LLC, Kendallville, Indiana 1992-2006
WAN/Services Manager
Managed the activities of the Help Desk and Support Staff which
provided services for 17 locations and 1,500 users, domestic and
international.
Developed, installed, and maintained WAN connections to all
domestic and international locations.
Experience with MPLS, Frame Relay, ATM, Point to Point, and
Wireless WAN technologies.
Managed and performed corporate wide migration from token-ring to
Ethernet.
Diligently searched out and implemented cost-saving measures.
That research had allowed substantial sums to be saved without
sacrificing performance and reliability and in most cases
improving it.
Evaluated, implemented, and maintained IP Video Conferencing to
12 locations.
Negotiated voice and data contracts with carriers such as AT&T,
Sprint and local telephone companies.
Wrote system procedures and updated user manuals/employee manuals
within the company.
Continually searched for new ways to tighten network and host
security without causing users to suffer.
Managed SPAM and image filtering service allowing email
communications to run smoothly for employee/customer interaction.
Provided help desk and technical services as outsourced by Dekko
Services.
Experience with planning and installing cabling infrastructures
for voice and data.
Freedom Academy, Kendallville, Indiana
1999-2000
Instructor
Taught two semesters on A+ Certification.
Developed curriculum for the A+ certification exam preparation
class.
Counseled students on defining career and work related goals and
objectives.