Manager Training
Resume:
Ashley Wynn
White Lake, MI *****
*******@********.***
Objective
To obtain full time employment in an organization that offers an
opportunity for growth. To become an effective and dedicated team member,
where my customer skill set and acute attention to detail can add to the
overall success of the company.
Work Experience
DASI Solutions, Pontiac, MI 01/2008 - Present
Accounts Receivable/Collections/Training Coordinator
Create invoices and purchase orders for customers using Peachtree
Accounting Software. Keeps an organized log of all Accounts Payable and
Accounts Receivable on a 30/60/90 day time frame. Works to find new
prospects and imports them into the company's Customer Relationship Manager
(CRM) system, ACT! for the sales team to create opportunities. Creates
welcome kits for new customers to introduce them to DASI Solutions and the
product they purchased. Responsible for keeping up-to-date records of all
the customers and assets purchased through DASI Solutions.
Responsible for keeping a log of all companies who purchased training,
therefore tracking who attended and who is still owed training. Arranges a
training location, schedules Application Engineers and confirms training
with the customer. Creates training certificates in Microsoft Publisher to
send to the students once training is completed.
National Credit Corporation, West Bloomfield, MI 07/2006 - 11/2007
Collections/Account Manager
Specialist responsible for retail contract collections of national health
club memberships. Averaged 38% of positive outcome calls for a high volume
call center and consistently exceeded goals resulting in continuous bonus
commissions. Negotiated repayment arrangements to the satisfaction of
company requirements while being deliverable by the client. Documented
accurate records in compliance with Federal requirements, company policies
and standards while maintaining an acute attention to detail.
Education
Oakland Community College MI 2004 - 2007
Areas of Concentration: Psychology, Childhood Development
Skills
Proficient in:
Microsoft Excel
Microsoft Word
Peachtree Accounting Software
ACT! By Sage CRM Software
Contact this candidate