Customer Service Manager
Resume:
Erica Shan’a King
*** *********** ****, ********, ***** Carolina 29906
abhb57@r.postjobfree.com
Personal statement
In the midst of furthering my education I seek an opportunity that I could exercise my devoted,
professional, and people skills. I am an individual who has the ambition to go above and beyond
the quota of any task or challenge. I love to learn and always seeking to further my knowledge
on any given subject. I get along well with others and enjoy being in the presence of others. I am
seeking a position where I can develop and excel, while giving my best to an employer.
Work Experiences
Cashier (Apr-2012- Oct-2012)
Wings R King 3833 East Lake Blvd
Job Descriptions
•Serve customers
•Manage cash
•Stock all merchandise needed
Waitress (Nov-2011- Apr-2012)
Logan’s Roadhouse 7724 Ludington Lane
Job Descriptions
•Serve customers
Pet Specialist (Jun-2009- Oct-2011)
Petco 308 East Meighan Blvd
Job Descriptions
•Customer service.
•Specialize in rodents.
•Answer any question about animals.
•Handle all animals.
•Stock
•Provide knowledge on merchandise.
Sales Operator (May-2008-Jun-2009)
Bestbuy 1100 Oxford Exchange Blvd
Job Descriptions
•Provided customers with all answers to any question asked
•Knowledge on all merchandise
•Stock
•Retail/Selling merchandise
Education
Miles College 5500 Myron Massey Blvd (Jan-2012 Aug-2012)
Education Descriptions GPA: 3.4
Associates of Social Work
Jacksonville State University 700 Pelham Road (Aug-2006-May-2010)
Education Descriptions GPA: 3.0
Associates of Social Work
Skills
I have some computer skills. I am well trained in operating Microsoft word, PowerPoint, and
Excel.
I have organizational and planning skills that are essential for any job. I set goals, plan the task,
and finish in the given time.
I have personal and interpersonal skills. These skills help get work done faster, while developing a
friendly environment. I am also skillful in solving disputes while keeping all members encouraged and
motivated.
References
Bryon Amos 409-***-****
Atlanta, Ga
CEO of Capacity Builders/Atl Public school educational district
Jamiese Bailey 205-***-****
Jacksonville, Al
Housing assistant
Terry Smith 205-***-****
Irondale, Al
Manager
Achievements
I am a part of GSS Service Soriety and it involved dedication and labor. I have volunteered in
many community service projects in my active time and enjoyed it very much.
Contact this candidate