Customer Service Sales

SEANA LASSITER

**** ********** *****, *** *** Orlando FL, 32835

Mobile phone:954-***-****, Email: ******@****.***

Professional Summary

I have years of experience in both the hospitality and financial

industries. With a service oriented background, I am customer service

driven and I have been able to assist with the training of new colleagues.

My adaptability has allowed me to assist with the training of new recruits

and excel in the carrying out of responsibilities I have been assigned.

Experience

June 2009- April 2010

CGI Capital Holdings

Research/ Administrative Assistant

Responsibilities:

. Reviewed client information, prepared presentations for board members

. Conducted client/advisor meetings

. FINRA requirement preparations for inspections

May 2008- June 2009

Nova Southeastern University

Help Desk Agent (Work Study)

Responsibilities:

. Received inbound queries from fellow students

. Logged all queries and resolved issues based on standard procedures

September 2006- March 2008

World Trade Group

Sales Executive

Responsibilities:

. Conducted outbound sales of conference packages

. Generated repeat business and trained new recruits

August 2005-January 2006

Comfort Inn Mississauga -Canada

Front Desk Agent - Night Auditor

Responsibilities:

. Guest check in/out

. Scheduled housekeeping staff on night auditor shift

. Ran sales reports for the shift

Education

April 2008- May 2009

Nova Southeastern University

. Pending Masters degree in Business Administration

September 1998- May 2002

University of the West Indies

. Bachelors degree in Hospitality and Tourism Management

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