BERTHA ROMAN
**** **** *** **. #***, Cudahy, CA *0201 • 562-***-**** • ************@*****.***
Over ten years of progressively responsible administrative experience in the areas of higher education,
small business advising, medical records, mortgage lending, and legal studies.
CORE COMPETENCIES
• Bilingual Spanish / English • Experience in handling confidential
• Knowledgeable in legal solution and paperwork
procedures • Ability to work under pressure and multi task
• Knowledgeable in college organizations and • Excellent communication skills
functions • Computer Skills
• Team Player
• Excellent filing and organizational skills
PROFESSIONAL EXPERIENCE
Long Beach Community College District 9/2008 – Present
LA Regional Small Business Development Center Network
Communications Specialist/Clerical Assistant
Assisted Director of Marketing with media outreach.
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Compiling monthly media reports.
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Gathering information to maintain media reports and media audits.
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Assisted Vice President and Executive Director Assistants in various clerical office support.
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Copy and collate all projects (including confidential papers).
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Successfully complete all jobs by time requested.
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Accurately filed and delivered mail to all company departments.
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Create monthly report for client calls in SBDC client calls binder.
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File all incoming correspondence in designated binders and file.
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Screen incoming calls and redirect to appropriate advisors.
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Audit client files for accuracy and compliance.
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Harbor UCLA 10/2007 – 9/2008
Department of Mental Health
Clerical Assistant
• Assisted medical records department in maintaining charts up to date and state law requirements.
• Copied medical records.
• Entered Physicians orders in the Information System (IS).
• Covered phones for front desk during clerk’s lunch break.
• Assisted secretary in updating accurate information in the (IS) computer database.
• Scheduled appointments for client to update financial screening.
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California United Mortgage 3/2006 – 9/2006
Glendale, CA Branch
Loan Processor
• Processed loan application in a timely manner.
• Translate for agents with Spanish speaking clients
• Daily data entry of clients personal and loan information.
• Maintained accurate information of all files in alpha numeric.
• Requested verifications for clients.
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Cross Country Mortgage 4/2004 – 3/2006
Downey, CA Branch
Loan Processor
• Processed loan application in a timely manner.
• Translate for agents with Spanish speaking clients
• Daily data entry of clients personal and loan information.
• Maintained accurate information of all files in alpha numeric.
• Requested verifications for clients.
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Huntington Park Nursing Center 12/2002 – 9/2005
Medical Records Director
Managed medical records department.
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Performed daily operations of medical chart auditing for 100 bed capacity facility.
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Planned and developed administrative health information.
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Implemented policies and procedures for documentation and storing.
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Organized and directed monthly UR meetings.
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Insured that all charts and facility documentation were according to state board guidelines.
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EDUCATION
Legal Secretary and Business Communication
Long Beach City College
Expected Graduation: 2011