Customer Service Sales

Cheryl L. Walker

*** *. ****** **. ( Cadillac, MI 49601 ( 231-***-**** (

******.********@*****.***

Objective

Entry level position in an organization allowing the use of demonstrated

organization, customer service, and communication skills in an office

setting.

Profile

Motivated, personable business professional. Talent for quickly mastering

technology. Diplomatic and tactful with professionals and non-

professionals at all levels. Accustomed to handling sensitive,

confidential records. Demonstrated history of producing accurate, timely

reports. Flexible and versatile - able to maintain a sense of humor under

pressure, competent. Excellent team-player skills.

Skills Summary

Scheduling Computer Savvy Accounting/Bookkeeping

General Office Skills Customer Service Front-Office Operations

Employment History

GOODWILL INDUSTRIES-Cadillac, MI

Cashier, Sales Associate, 12/10-Present

Retail Sales Associate, 2/10 to 10/15/10

. Customer Service..

. Stock hard goods

. Cashier, Sales

CADILLAC WEXFORD TRANSIT AUTHORITY- Cadillac, MI;

Dispatch Assistant, 5/09 to 1/28/10

. Input Driver assignments into computer and write up time calls for

following day.

. Answer incoming calls, write request on form then disperse to

Dispatcher.

. Balance Driver logs.

. Customer Service at window.

. Handle ticket purchases and receipts.

eMPLOYMENT gIANT - cadillac, MI

Driver, 4/03 to 4/07

. Transport Club members to appointments, employment and their residences.

Lawn Maintenance, Custodial, 4/03 to 12/06

. Performed all aspects of lawn service: mowing, leaf blowing, sweeping,

trimming.

. Cleaned offices for specified clients.

Education History

CENA Training- Cadillac, MI

LAMPHERE HIGH SCHOOL-MADISON HEIGHTS, MI

DIPLOMA

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