Customer Service High School
Resume:
Ronda Lawrence
Objective
To achieve a job position in personal assisting/ administrative /staffing
coordinator, with room to grow, and excel in a position where I can use my
experience and extreme drive to succeed
Skills And Qualifications
Proficient in all Microsoft programs, such as Word, PowerPoint and Excel
Excellent communication and interpersonal skills
Excellent organizational and time management skills
Multi line phone systems
Work well with people
Multi taskable
Experience
Shift Crewing Coordinator (Supervisor) 03/96 to 10/2009
Frito Lay
Bakersfield, CA
Creator of the "Above and Beyond" Recognition program,
coordinator of schedules, Maintain the overtime/crew down list,
wrote schedules, created and modified team scorecards, Solicited
guidance from resources to help generate a positive work
environment for teams, i.e.; staffing specialist
Department Manager 3/94 to 2/96
Wal- Mart Bakersfield, CA
Handled customer service while mixing paint and creating
displays, responsible to order inventory, worked as a cashier,
weekend schedule coordinator and receiver while maintaining
store standards
Certified Nurse Assistant 4/91 to 12/93
Community Nursing, Inc. Hollidaysburg, PA
Ability to identify problem areas and take necessary actions
to resolve problems, Assigned the most difficult cases, which
included the elderly, ill, abused and shut-in clients, Handled
public relations, supervised Home Health Aides, worked as an
on call coordinator. Completed filing and charting. Made
appointments, created logs of new clients and telephone
communications
Education
Altoona Area Vocational Technical School
Altoona, PA
Project Change Program, State Certification CNA License,
Hospice Certificate, Home Health Aide Certificate, Charting
Certificate
Altoona Area High School
High School Diploma
references Available Upon Request
Ronda Lawrence
Ronda Lawrence
3001 Starside DR.
Bakersfield, CA, 93312
************@*******.***
To whom it may concern:
Enclosed is my resume outlining more than 13 years extensive experience in
a Staffing/Supervisory/Administration position. As you will see, my
credentials include progressive responsibility with documented success in
the areas of Time management at various organizational levels.
My impressive background will provide your department with a self-
motivated, helpful, and flexible associate who knows what is needed to get
the job done. I am both persuasive and capable of developing rapport and
trust, as well as experienced in influencing the attitudes and ideas of
others. My experience includes, but is not limited to, customer service,
computer, messaging, and appointment setting skills. Last, but, not least,
I have the ability to identify problem areas and take the necessary actions
to bring the situation under control.
Should you have an appropriate customer care/system supervisor opening, I
would welcome the opportunity to meet with you personally to explore the
contributions that I could make to your corporation. Please feel free to
contact me at the above phone number and/or E-mail address. I would like to
take the time to thank you in advance for considering my resume.
Sincerely,
Ronda Lawrence
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