Manager Sales

Todd Strawn, Professional Experience…Continued

TODD STRAWN

***** ********* *****, ********, ** 92592 T: 909-***-**** **********@*****.***

***** ********* *****, ********, ** 92592 T: 909-***-**** **********@*****.***

• SENIOR MANAGER/GENERAL MANAGER: AUTOMOTIVE

Delivering Results

•

Education: Wake Forest University, B.A. Fine Arts, Business double major

Executive Summary:

A growth-oriented and highly talented Automotive General Manager with a strong background in sales,

implementation, financial analysis including cost savings and forensic accounting, continuous process improvement

including CPPD, and extensive experience in leading team members. 25 years of experience in management of this

domain and processes.

Job Skills:

• An Experienced team leader with the ability to initiate/manage teams and multi-disciplinary projects, while

delivering cost reduction using dedicated process and value analysis.

• Analytical thinking, high decision making and problem solving skills with strong retail and wholesale automotive

experience.

• Excellent Personal Communication skills exhibited through electronic media and relationship building.

• Strong conflict resolution.

• Adaptability and tolerant to stressed situations. Professional demeanor in all situations.

Other Skills:

• Creative thinking and organizational skills

• Effective listening skills

• High level decision making and negotiating skills

• Determination and Diplomacy skills

• Excel, Word, AS400, Oracle

PROFESSIONAL EXPERIENCE

2005 –

MAN HE I M A UTO A UCT IONS, A D I V IS ION O F COX E NTERPR ISES

p resent

Assistant General Manager Southern California Auto Auction April

2008-present

$60 mil lion revenue operating location

Manheim “M” award winner 2008 for Auction of the Year

Manheim “M” award winner 2009 for Auction of the Year

Manheim “M” award winner 2010 for Top 5 Auction

Specialty Department: (RV, Boat, Motorcycle, and Heavy T ruck) Developed a stand-alone specialty

department which became the number 1 specialty auction in the company creating 3.2 million dollars

i n I.B.D. profit and operated at a 83 % profitability average for the department over the last 3 years.

Recruited and managed the department to become highly effective and increasingly accurate on

condition reports and process refinements. Doubled sales volume from 2008 to 2009 through account

development and process change. These processes became best practices and include employee

b lueprint and condition report wri ting used nationwide in other locations.

Todd Strawn, Professional Experience…Continued

Selected Achievements

• Top department at our location in 2009 and given location “M” award.

• Directed and coached team to create department of excellence while increasing on spot percentage,

exceeding bank expectations and marketing an increasing volume of repossessions.

• Achieved 40% increase in volume by initiating a second RV and Boat sale per month. Consignors

gave extra inventories due to decreased days for time to sell and retained retention.

• Ini tiated process of Video Condition Reports which had never been done on large scale at any

auction. This resulted in technological advancement recognition by corporate staff.

• Established a new 25 acre sale location dedicated to Specialty Products. Efficiencies decreased

costs due to movement and consolidation of all department functions resulting in 20% decrease in

l abor for 2010.

Tot a l Resou rce Dep a r t me n t : Recru i ted an d ma naged emp loyees w h ich a lso became t he #1

vol u me sa le w i t h Tota l Resou rce Sa lvage Auct ions na t iona l ly. Cont i n ua l ly adapted to

c hang i ng vol u me by mon i to r i ng and coach i ng staf f to make sma l l changes to d i a l i n

e ff ic ienc ies. I nc reased bus i ness by d i vers i fy i ng t he offer i ng t h rough successfu l recr u i t men t

o f new accoun ts.

Selected Achievements

• Launched annual cost reduction of $250,000 by reviewing/ evaluating the process and obtaining

customer approval to improve serviceability and reliabili ty. This was gained while increasing

revenue by $500,000 in 2008

• Location department of the year in 2009. Selected as local “M” award winner in 2009.

• Reduced error rates on condition reports by 10% as a result of developing and t raining team

members without increasing or changing any staff members.

• Manheim’s Total Resource shared site Auction of the Year 2009.

Arbitr ation Depa rtment: Conflict management based coaching and mediating of issues within the

4000 dealers on any given sale week. H i red and mentored new arbitration manager who was promoted

to the regional arbitration manager role.

Selected Achievements

• Launched new process to increase the communication level between the arbitration manager

and the customers.

• I mplemented more lenient policies based on NAAA recommendations in order to increase

customer satisfaction with the entire purchase process.

• Decreased policy loss f rom $7.02 in 2008 to $5.51 per car sold resulting in a decrease of $152,001

for year.

45518 CALLESITO ALTAR, TEMECULA, CA 92592 T: 909-***-**** **********@*****.***

Todd Strawn, Professional Experience…Continued

Dealer Sales Department: Established a new sales approach within the auction by designing an

i nside/outside ter ri tory approach which increased customer relationships and developed accounts.

I ncreased personnel by 100% to 12 total employees. Recruited staff, coached and developed pay plans

t hat would allow individual growth based on personal accountability.

Selected Achievements

• 2010 increased dealer sales by 20% in a market where the corporation was down 8% overall in

dealer account sales. This was an overall increase of 16,000 cars sold.

• 2011 increased dealer sales by 34% with increased focus and t raining along with a strong

accountability to company focus.

Operations Department: Recruited and supervised 300 employee work force that included temporary

d rivers and management. Changed structure to allow Operations manager to have supervisors that

were accountable for individual areas/quadrants. Developed a process for baseline management of

routes of vans that allowed for accountabili ty and decreased costs by $300K year over year.

Selected Achievements

• Installed 4.75 hour shifts for temporary drivers that allowed

company to have 1 less break and lunch within the shift. This increased efficiency and decreased

temp drivers by 22%.

General Manager Manheim’s Central Pennsylvania Auto Auction A ugust 2005- April

2008

Responsible for recruitment, operating and profitability of auction and the processes.

Selected Achievements

• Increased sales by 15% while cutting costs and increasing I.B.D. from a -$1,400,000 to a positive

$456,000 in 2.5 years.

• Int roduced the new product of Total Resources to this location and was only the second auction to

develop insurance accounts in the company.

• Created new Best Practices that were used when implementing insurance vehicles into another

location within the chain to include admin, check in, and location of vehicles for sale.

• Successfully maintained a state contract with the state of Pennsylvania for the liquidation of all

s tate vehicle assets.

• Became the Pennsylvania Recreational Vehicle Association preferred vendor

45518 CALLESITO ALTAR, TEMECULA, CA 92592 T: 909-***-**** **********@*****.***

Todd Strawn, Professional Experience…Continued

J une 1991 –

KAR H OL D I NGS: A DESA A UTO A UCT IONS

February

2003

FLEET LEASE/MARKET I NG MANAGER ADESA OCALA: Supervised the RV

and Boat Specialty sale including all facets of condition reports, t ransportation, sale

p rocess and placement of inventory.

• Increased volume consigned by adding four major

accounts during the two and a half years which resulted in an increase in sale

volume of 40% and increased revenue growth by an additional $200,000.

• Int roduced a process for decreasing days to

t ransport of RV’s from 5 to 3 by debiting portions of t ransport bill if vehicle

exceeded targeted days to t ransport based on distance.

STRAWN CHEVROLE T OLDSMOB I L E

Dealer Pr inciple/General Manager: oversaw all aspects of operations within the company, responsible for

maintaining a smooth flow of work between departments and for resolving interdepartmental conflicts. Used problem

solving techniques and coached department heads to succeed and grow their departments. Monitored the vision we

created and stayed on schedule with regard to sales and warranty administration. Established the goals for each

department monthly and analyzed the successes as well as the failures.

• Successfully grew business to an average of 55 cars per month sold in a town of 6,000 people and a

geographical area of responsibility of 26,000 people.

• Continued to monitor the staff daily, cutting cost when needed as a response to economic conditions.

Decreased total costs of $110,000 monthly to $70,000.

PROFESSIONAL AFFILIATIONS

• Cal Pools Racing member and leader of “B” group cycling

• Multiple century completions in cycling

• National Automobile Auction Member

• Recreational Vehicle Dealer Association Member

• Rotary Club of Starke Past President

• Rotary Club Paul Harris Fellow

• Bradford County Education Foundation Past President

• Gainesville Jaycee and responsible for fund raising

• Florida Reining Horse Association Past Treasurer

• North Florida/ South Georgia Advertising Agency Past Treasurer

45518 CALLESITO ALTAR, TEMECULA, CA 92592 T: 909-***-**** **********@*****.***

Todd Strawn, Professional Experience…Continued

45518 CALLESITO ALTAR, TEMECULA, CA 92592 T: 909-***-**** **********@*****.***

Contact this candidate