Kathleen M. Derrick
Woodridge, IL 630-***-****
********@*****.***
____________________________________________________________________________
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ADMINISTRATIVE ASSISTANT / EXECUTIVE SUPPORT
> Comprehensive experience providing key support for staff, managers and
executives at all levels of experience, in a wide range of departments
and industries.
> Skilled in creative design, sales development and marketing
communications, as well as organizational and technical activities for
project management, research, documentation and presentations.
> Effectively handle AP/AR, contract reviews, vendor relations and
status reporting.
> Consistently adapt to changing priorities with personal, yet
professional communication skills; proven ability to analyze and
streamline systems and procedures; trained in ISO9000.
> Act as point person to facilitate communication and problem resolution
with a high-level of confidentiality; remain flexible, with a
'whatever it takes' attitude in fast-paced environments.
SYSTEMS:
Utilize Microsoft Word, Excel, PowerPoint, Access, Outlook, QuickBooks,
Lotus, Macintosh, Fourth Shift, Yardi, DeloreMe Mapping, PageMaker, Corel
Draw 12, Adobe Illustrator, Adobe Photoshop, CAD, Insurance industry
specific: ApplicationXtender, ITC, ImageRight
EXPERIENCE
Bliss & Glennon, Inc, Oak Brook, IL
10/09-Present
Administrative / Broker Assistant
Provide executive-level administrative support to the VP and Brokers,
managing a $350M insurance portfolio.
Work directly with a team of underwriters to update and maintain accounts
from binding state through policy expiration, including document review,
state tax filings, endorsements, COIs and all digital documentation;
expedite calls and inquiries on behalf of managers.
Personally and tactfully handle all incoming and outgoing communication
with clients and finance companies regarding policy initiation, renewals or
audits.
Solicit and acquire renewal business in brokerage markets by sending out
all required documents, updating profiles and facilitating the renewal
process.
Manage all relevant documentation in a paperless environment.
. Implemented more effective policies and procedures of document
workflow.
. Assisted and interfaced with outsourced IT initiatives on all updates
and documentation control.
. Facilitated conversion to in-house control, requiring oversight to
ensure smooth transition of all IT.
Katz & Associates Corporation, Oak Brook, IL
2/07-10/09
Senior Executive Assistant to Vice President
Performed detailed executive and administrative support to the President of
Development and Senior VP of leasing, responsible for a $250M real estate
portfolio of top national and regional retailers.
Managed diary/calendar and e-mails for managers, including calls and
voicemails.
Coordinated all travel, hotel and car reservations and itineraries saving
30% in booking fees and lower fares.
Facilitated trade show events and logistics; maintained and updated the
contact database.
Produced all monthly P&Ls and expense reports.
. Created and optimized a property analysis system, reducing analysis
time by 80% for the President of Development to make recommendations
on client's asset portfolio.
. Improved client relations by responding to due-diligence inquiries;
directed issues to respective departments and secured reports for real
estate committee reviews.
. Created a networked, document management system for the executive
team, facilitating all information tied to client contracts, due-
diligence data, and presentation materials to improve sales and
customer service.
. Reviewed and revamped all presentations, incorporating a fresh,
concise, creative style, subsequently adopted by the company
nationwide.
. Coordinated and optimized calendars, appointments/schedules, travel
arrangements/itineraries and expense reports.
Kathleen M. Derrick Page Two
Premises Management, LLC, Oakbrook Terrace, IL 4/2006
to 1/2007
Administrative Assistant/Project Management
Managed virtually all office functions and provided full support to
multiple executives, performing investment and property management;
portfolios exceeded $200 million.
Assisted accounting staff with payables and receivables; compiled reports
related to P&L and cash flow.
. Principal/Owner: Managed schedules and provided meeting minutes and
confidential correspondence.
. Property Manager: Implemented solutions for tenant grievances;
coordinated maintenance, rent rolls and social events; researched
vendors, obtained quotes and updated contracts.
. Marketing and Leasing Director: Designed and created brochures,
advertising displays, newsletters and announcements.
. Construction team: Researched vendors and obtained quotes for property
and construction; assessed and implemented a property signage program.
. Created, organized and maintained a shared, networked digital
documentation system.
General Dynamics Corporation/Intellitec Vehicle Electronics, Lombard, IL
4/1996 to 1/2006
Executive Assistant/ Marketing Coordinator
Provided executive and administrative support to the President, VP of
Sales/Marketing and the Engineering VP.
Responsible for Technical documentation control and maintaining
confidential documents, legal records, insurance claims, patents/IP
submissions and non-compete agreements.
Directed all administrative and project-support efforts; scheduled meetings
and travel.
Prepared biweekly time, expense and travel reports; coordinated all
conference calls and catering.
Trained and supervised Customer Service Representatives.
Coordinated and facilitated logistics for all trade show events.
. Improved time management and reduced product cost by collaborating
with Engineering Staff and a Web Developer to identify and define
essential components of site functionality for an inter-office,
intranet management system.
. Developed and facilitated the internal communication and product
design approval process between product Engineering, Marketing, and
Manufacturing, greatly reducing time required to expedite product from
the design stage to market.
. Established a standardized process system to identify part
functionality, and incorporated all aspects of part definition by part
number; this saved time and money through quick identification by part
number.
Created all company presentations, corporate brochures, support
material and complex engineering service guides/product manuals,
including all technical instructions.
. Acted as communication point person/interface between Engineering,
Marketing and Purchasing, facilitating product design and
manufacturing.
DuKane Corporation, St. Charles, IL 6/1992
to 1/1996
Engineering Technician, Communications Division
Assisted the VP of Engineering with department project schedules.
Supported 10 Project Engineers in technical project design and project
management.
. Acted as liaison between Engineering, Production Control,
Manufacturing and Purchasing.
. Created bills of material and engineering drawings; wrote technical
instructions.
. Implemented new, cost-saving designs.
EDUCATION
College of DuPage, Glen Ellyn, IL Completed classes in Business
Administration, Project Management, Travel & Tourism, CAD Design,
Horticulture, Conflict Management and Group Dynamics.
DESIGNATIONS / CERTIFICATIONS
Design for Manufacturability Certificate- Motorola
Six Sigma training Certificate - Motorola
Statistical Process Control Certificate - Motorola
ISO9000 Training - Dukane Corporation[pic][pic]