Medical Quality Control

Sandra Ojeda

*** ********* **.

Buffalo, NY *****

321-***-**** begin_of_the_skype_highlighting end_of_the_skype_highlighting

OBJECTIVE

To work in a growing organization as a medical receptionist where the perfect blend of my 3+ years of experience and

sharpened skills can help in delivering promising work. I look forward to utilizing all of my potential and service skills for

fulfilling the goals of the organization and to become an efficient staff member in your medical environment.

PROFESSIONAL EXPERIENCE

Venture Forthe Inc., Niagara Falls, N.Y. 2009-2010

Patient Care Aide

*Prompt and assist an average of 2-3 clients per day.

*Perform tasks such as cleaning, budgeting, grocery shopping, etc.

*Offer recreational activities such as trips into the community (grocery store, restaurant, etc.)

*Transport clients to medical appointments.

Liken Health, Buffalo, NY 2008

Temporary Medical Receptionist, UB Sports Medicine Department

*Managed a medical front desk in areas of manual and computerized scheduling( Medent), billing, and medical/insurance

records management, including major carriers and Medicaid.

*Assisted an average of 500 patients on a weekly basis for both the Sports Medicine and Physical Therapy Departments.

*Maintained open lines of communication between patients, 15 staff physicians, and laboratory personnel.

*Scheduled patient medical screenings and followed up to obtain results.

*Verified, collected and balanced close of day co-pay transactions.

*Upon admission, assisted staff nurses with initial assessment of patient needs; reported changes in patients’ condition and

other matters of concern for immediate resolve.

*Assisted with use of equipment such as wheelchairs, braces, and other devices.

*Maintained sanitary conditions of patient rooms and inspected equipment for signs of damage.

Quality Medical Care – Cardiology, Endocrinology and General Practice, 2006-2007

Melbourne, Florida Medical Receptionist – Support to 7 locations and 32 Physicians.

*Interfaced directly with a diverse population of patients, responding to various inquiries and concerns. I was responsible for

front desk duties. Such as answering phones and verifying insurances.

*Communicated with physicians and medical support staff to determine the need for patient services.

*Performed a broad scope of clinical procedures, effectively communicating and recording test results.

*Responsible for Coding Docuscans on a daily basis.

*Obtained and processed patients’ medical insurance information quickly and accurately.

*Ensured the quality control of laboratory procedures, equipment functionality, and regulatory compliance.

*Maintained up-to-date computer-based laboratory test results and patient information. Responsible for saving and

downloading electronic transcription files to outside source.

EDUCATION

* Adult Learning Center-Medical Office Assistant-Still Attending

* Florida Metropolitan University - Medical Insurance Billing and Coding Course

* Erie Community College-Nursing - Completed 1 year of Nursing curriculum.

COMPUTER SKILLS

Medent, Tiny Term, MS Word, Healthenet

VOLUNTEER WORK

* Kingdom Bound – Perform Sign Language services at local concerts and events.

* Church Youth Group – Perform Sign Language services to families for weekly worship. Videotaped for cable access

channel.

References Available Upon Request

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