Sales Customer Service
Resume:
YOULIAH DAAY
****. Mount Prospect, IL
60056
Email: **********@*****.***
SUMMARY
Professional individual with fourteen years of experience in
administration and sales and service positions. Excellent communication and
organizational skills with a focus on quality and customer service. Looking
for opportunity to use knowledge to add to the value of a new organization.
PROFESSIONAL EXPERIENCE
L-3 Communications -Titan Linguist Operations Support & Tactical Support
Interpreter/Linguist:
. working with US Army in Bagdad, Iraq for 3+ years as an interpreter
utilizing native Arab Language
with fluent English .
. Tactical Field Experience with Military in Iraq for training Iraqi
military.
. Tactical Field Experience with Military in Iraq.
. Current secret security clearance.
. Conducting my job during combat mission.
. Translating classified and non-classified documents for intelligence
purpose
. Applied Microsoft Word, Power Point, Excel
Marshall Fields
Sales
2004-Present
. Serve customer by coordinating color and size of Ladies Designer
Clothing.
. Call on daily basis Special Clients to advise them about upcoming sales.
. Serve customers by ordering or sending special request items from or to
different locations.
. Manage bills, opening, and closing registers.
. Serve daily customer incoming and outgoing requests.
. Open new customer's accounts.
First National Bank of Lincolnwood, Lincolnwood, IL
Book Keeper
1993-
2002
. Address customer inquiries and verifications via telephone or walk-up
window.
. Work closely with customers to resolve overdraft issues.
. Process incoming and outgoing returned checks.
. Prepare daily filming of checks and retrieval of photocopies of checks
and deposits.
. Distribute daily updated reports to officers.
. Prepare daily ledger report balancing.
. Manage default accounts.
. Provide back-up support for switchboard and safety deposit personnel.
Anixter Computer Center, Skokie, IL
Assistant Accountant
1979-1981
. Processed checks and reports into the computer
. Issued opening and closing accounts report to customers in nine States.
. Updated computerized regional customer address list.
. Prepared Data Processing of Checks, tied-out invoices and corrected
reports.
. Provided weekly account statement for each department.
. Managed the processed monthly closing and opening accounts statement
reports.
YOULIAH DAAY
2021 Seneca Lane
Mount Prospect, IL 60056
Email: **********@*****.***
Goldblatt's Brothers, Chicago, IL
1976-1979
Department Sales Manager
. Oversaw operations in Jewelry & Handbag Departments.
. Managed monthly and yearly inventory control.
. Ordered merchandise and prepared weekly inventory reports.
. Greeted customers and assisted in the review and purchase of accessories.
. Addressed and resolved customer issues in a manner satisfactory to both
parties.
. Operated cashier register for sales, returns and exchanges. Handled cash
& credit transactions.
. Prepared daily closing and daily profit statement.
. Estimated dpartment personal requirements and trained employees.
EDUCATION
Business High School Plus some College: Accounting, Book Keeping,
Mathematics, Correspondence.
Contact this candidate