Administrative Assistant Executive

FRANCHESKA J. WILLIAMS

**** ******** ******* ***** # **** Houston, TX 77042

713-***-**** home ? 832-***-**** cell

************@*****.***

SUMMARY

A highly dynamic, skilled and qualified Executive Administrative Assistant

with diverse knowledge of handling administrative tasks. Seeking a position

that will utilize my computer knowledge, strong people skills,

organizational abilities, and business experience.

PROFESSIONAL STRENGTHS

. Possess ten years of professional experience as

Executive/Administrative Assistant.

. Possess eight years of professional experience in Small Business and

Project Management.

. Superior attention to detail, calm under pressure, proactive and

confident.

. Strong organization and time management skills.

. Goal oriented and able to handle multiple tasks.

. Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook),

AIA Contracts and the Internet.

. Excellent written and verbal communication skills.

. Outstanding ability to develop and maintain constructive and

cooperative working relationships with internal and external clients.

EDUCATION

American Intercontinental University Houston, Texas

2011 - Present

. Business Administration (Anticipated graduation 2013)

PROFESSIONAL EXPERIENCE

PBK Architects Houston, TX

March 2007 - June 2011

Administrative Assistant to the Engineering Division (MEP, Civil, Facility

Consulting & Sports Group)

. Manage all executive administrative tasks for the engineering

division.

. Maintain and manage personal calendars for three (3) division

Presidents, three (3) Vice-Presidents and six (6) Project Managers.

. Update weekly production schedules.

. Handle sensitive and confidential information with discretion.

. Assist in the preparation of conference materials (i.e. PowerPoint

presentations, brochures, itinerary and travel arrangements).

. Adeptly handle incoming communications and respond to internal and

external requests in a timely manner.

. Open, sort, prioritize and distribute incoming and outgoing mail for

the division.

. Transcribe/develop project deliverables (i.e. AIA contracts, meeting

minutes, punch lists, warranty requests, payment applications,

RFI's/AEA's/Change Orders, submittals and observations reports) for

distribution.

. Establish and maintain record keeping and filing systems for division.

. Interface with accounting to handle/process travel expenses, general

office expenses, timesheets and expense reports for executive staff.

. Conduct research, compile data, and prepare reports for consideration

and presentation by engineering executives.

. Perform other administrative tasks as required.

Logos Security Services Houston, TX

August 2005 - Present

Accounts Specialist (Contract)

. Prepare and distribute monthly client billing statements.

. Maintain records of invoices and support documents.

. Verify accuracy of billing data and make revisions as required.

Nikki Children's Home RTC Houston, TX

August 1998 - December 2006

Administrator

. Managed a $500,000+ program budget.

. Supervised administrative, clinical, contract and direct care staff.

. Monitored and evaluated program operations, services and the continuum

of care for clients and families.

. Developed, implemented and revised administrative policies and

standards, guidelines and training manuals.

. Facilitated, negotiated and managed program proposals, contracts,

agreements and grants.

. Developed and maintained positive rapport with funding sources.

. Provided case management services to clients in care.

. Resolved client and parent grievances and/or complaints in a timely

manner according to agency standards.

. Maintained and developed on-going data base on community

organizations, existing members, Chamber committees, and local

government officials.

. Assisted the Board of Directors develop events or programs to improve

the viability of the organization.

. Developed monthly reports and assessments, contractual & grant

documents, office correspondence, monthly financial reports and annual

program budgets.

. Manage capital purchases, direct vendor relations, generate and

maintain equipment tracking records.

. Maintained 100% program compliance with Texas Department of Family &

Protective Services, Dallas County Probation Department, Harris County

Probation Department and Texas Youth Commission.

. Supervised and trained therapeutic and direct care staff.

Player's Island Casino Lake Charles, LA

August 1995 - August 1998

Banquet Manager (July 1997-1998)

. Scheduled and distributed job responsibility to banquet staff.

. Implemented best practices in banquet event preparations.

. Ensured banquet event ideas are efficient and clean.

. Coordinated banquet event within assigned financial budgets.

Supervised proper maintenance of banquet area.

. Communicated and met with customer in order to make any changes as per

customer's wish.

. Interviewed and hired experienced and talented staff.

. Performed as a liaison with customer and designer to create brand

image for banquet event.

. Handled the complaints and problems of hotel staff and guests.

. Created and implemented marketing plans.

. Handled preparations of hotel advertisement.

. Analyzed banquet event orders, communicate effectively with customers,

managers and associates to ensure that all room setups, equipment,

supplies, staffing and menus meet/exceed customer's expectations.

. Ensured that any & all Food & Beverage items were presented and served

correctly, adhering to the standards, and noting any special requests

& instructions, set out on the Banquet Event Order for the event.

. Coordinated projects and events exercising ability to improvise,

improve procedures, and meet demanding deadlines.

. Served as liaison between all impacted departments to ensure proper

communications and reporting practices.

Executive Assistant to the Vice President of Operations & Director of Food

and Beverage (August 1995 - July 1998)

. Coordinated with various staff for operational support activities of

the department; served as a liaison between departments and operating

units in the resolution of day-to-day administrative and operational

problems.

. Prepared, revised and distributed all banquet event orders.

. Prepared management reports and maintained proper records of files.

. Planned and coordinated corporate luncheons, and developed

presentations for related on-site and off-site meetings.

. Organized the details of special events, travel arrangements,

corporate agendas and itineraries.

. Directed business relations and distribution of company literature to

stimulate client interest and sales leads.

. Conduct research, compile data, and prepare reports for consideration

and presentation by executives.

. Processed monthly expense reports reflecting supporting documents and

budget code indexes.[pic]

Contact this candidate