Administrative Assistant Manager
Resume:
Michael Franzwa
Elk Grove CA 95624
*******@*******.***
EDUCATION
Sacramento State University
- Majored in Chemistry, 2 years completed, 1998-2001
San Diego Community College
- A.A. in Chemistry June, 1998
EXPERIENCE
Center for Clinical Trials of Sacramento
Clinical Research Coordinator Nov 2009- Feb 2011
- Conduct clinical research trials of new medications for pharmaceutical
companies, collecting research data, reporting results to trial sponsor and
oversight agencies.
- Administer and provide office support for computer network,
- Build and manage company website www.cctsac.com
Dish Network
Field Service Manager, September 2004-March 2009
- Supervise a staff of 20 technicians and trainees
- Screen, interview and hire new installation technicians
- Manage an office and a fleet of 14 vehicles
- Compile and submit productivity and efficiency reports to Regional
Management
- Understand and communicate directives from upper management to front line
staff
- Ensure customer satisfaction through issue resolution
Dish Network
Field Service Specialist, Level I, II and III, September 2002-September
2004
- Perform Dish Network Residential and Commercial Installations
Diocese of Sacramento - St. Francis of Assisi Parish
Administrative Assistant October 2001-September 2002
- Administer 15 Station Novel Network
- Provide computer hardware and software support for 15 member staff
- Webmaster for parish website
Contact this candidate