Administrative Assistant Sales

Roxana Aguilar

**** **** ***** ** * Apt **A Costa Mesa, CA 92626 C:

714-***-**** ********@*****.***

SUMMARY

A dependable, result-focused professional with strong background knowledge

in administration, management, marketing and consumer behavior, who is able

to manage multiple tasks and responsibilities in fast-paced demanding

environments while exercising a calm approach in pressure situations.

EDUCATION

August 2007- March 2010

Westwood College Anaheim, CA

Bachelor of Science Degree in Business Administration: Marketing Management

SKILLS

Fluent in reading and speaking Spanish

Familiar with Microsoft Word, Excel, Power Point, Outlook, Access,

Dreamweaver, Lyris, Salesforce, and the Internet

EMPLOYMENT

Questex Media Group, Inc. / Response Magazine Santa Ana, CA

Member Relations Coordinator January 2011-Present

. Primary liaison for all things DRMA (Direct Response Marketing

Alliance)

. Responsible for increasing member retention by fostering relationships

between members and increasing member participation

. Act as ambassador of club at external community/public events to

heighten awareness of the club to prospective members

. Work with Marketing Director to identify items that need to be covered

in the monthly electronic newsletter, email blasts, and website

Administrative Assistant March 2010-Present

. Plan, direct, and coordinate supportive services, such as maintaining

hard copy and electronic filing system and processing bills.

. Answer inquiries and obtain information for general public, customers,

visitors, and other interested parties regarding activities conducted

at establishment

. Prep weekly electronic newsletter and both house and third-party email

blasts

. Assist sales staff with invoices, follow-up emails and/or phone calls

. Support entire staff in assigned project based work in Marketing,

Operations, and Sales departments

Westwood College/Academic Affairs Anaheim, CA

Student Worker December 2008 - February 2010

. Perform general clerical duties such as, but not limited to: filing,

faxing, auditing, mailing, photocopying, and file maintenance

. Have been able to build a strong rapport with administration and gain

first hand support

The Core Group, Inc. Newport Beach, CA

Intern/Marketing Assistant June 2009- December 2009

. Assist with the development and proofreading of proposals for

potential partners

. Responsible for conducting market research for future partners in

order to better understand their competition, enhance company website,

and reanalyze company's mission.

Golden Spoon Frozen Yogurt Orange, CA

Store Manager August 2005 - May 2009

. Organized and administered monthly store overview meetings with entire

staff

. Responsible for conducting interviews, hiring, training, and

terminating employees

. Prepared work schedules based on evaluated peak periods and was able

to reduce overtime pay

. Accountable for opening and closing cash handling procedures, daily

cash deposits and transactions, in addition to keeping meticulous

maintenance of records

. Received Award of Excellence in 2007 and 2008 for maintaining good

product presentation and housekeeping standards

Honors and Awards

. Member of the Alpha Beta Kappa Honor Society

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