JEREMY ROSS BEDZOW
Calle General Oraá, **, Madrid, España 28006 – (+34) 685.95.72.81 – ************@*****.***
Innovative and market driven Six Sigma Black Belt, bilingual Spanish / English, looking for a career working with LATAM markets.
EDUCATION
IE BUSINESS SCHOOL Madrid, Spain
International MBA candidate November 2010 - December 2011
FLORIDA INTERNATIONAL UNIVERSITY Miami,
USA
Master of Science (MSc) Construction Management May 2009
UNIVERSITY OF MIAMI Miami, USA
Master in Administration: Marketing and Management Science May 2007
• Achievements: President, Entrepreneurs Club, Treasurer, Graduate Business
School Association, Six Sigma Green Belt Certification
UNIVERSITY OF MICHIGAN Ann Arbor, USA
Bachelor of Arts, Jazz Guitar December 2004
• Achievements: University Honor Roll, National Honor Society
PROFESSIONAL EXPERIENCE
MICROSOFT Madrid, Spain; Riyadh, Saudi
Arabia
MBA Internship: Emerging Market Development D ecember 2010 – May 2011
Report to the Manager of Citizenship and Development for the Middle East and Africa.
• Selected to lead a team of IE students in the creation of a growth strategy and execution plan for Middle East markets, utilizing
IT vocational training programs, and partnerships within government and private sector.
ARISE VIRTUAL SOLUTIONS Miami, USA
Account Executive – High Tech June 2008 – July 2010
National “virtual” call center outsourcing firm. Reported to the Chief Results Officer; $100M
• Responsible for business development, process optimization and developing superior customer relationships. Ensured all
client objectives and internal financial targets were accurately forecasted and met.
• Increased the value of client portfolio from $5M to $9.5M through the launch of new products and services, and by winning
client business from competitors. Management of 400 virtual agents.
• Member of business leadership team, responsible for technology roll-outs, the development of training and quality initiatives,
and the diffusion of best practices and innovations throughout the organization.
STRUCTURAL PRESERVATION SYSTEMS Pompano Beach,
USA
Project Engineer September 2007 – June 2008
National infrastructure repair firm. Reported to the Head of Project Management; $53M.
• Development of budgets and schedules for construction repair projects for a total of $ 6.5M. Responsible for the procurement
of materials, negotiation of contracts, and performance of 50 employees.
• Member of national team, responsible for the analysis of workplace injuries and the development of better safety training,
equipment selection and best practices.
ADDITIONAL EXPERIENCE
STARQUEST VAN SERVICES: Six Sigma Black Belt Certification December 2009 – June 2010
• Design of a transportation system for disabled patients without resources to receive medical attention, in collaboration with the
Society of St. Vincent de Paul and the Ministry of Family Service of Broward County, Florida
RED CROSS OF AMERICA: Hallandale Beach Shelter Captain Hallandale FLA; 2006 - 2009
• Worked with community leaders to ensure the welfare of the community in southern Florida during the storms. Drove “round
up” missions to rescue people from the streets and bring them to shelters.
KAPABLE K9 DOG TRAINING: Owner / Founder Ann Arbor, MI; 2000 - 2004
• Independent dog training company, focusing on obedience and specialized training in the greater Detroit area.
ADDITIONAL INFORMATION
• Technology: Minitab, QI Macros, SPSS, Visio, Prezi.
• Languages: English, Native. Spanish, Fluent. Portuguese, Basic Proficiency.
Jeremy Bedzow’s References
• Jeffrey Avina: Microsoft, Director of Citizenship and Development, Middle East and Africa.
o +90.533.236.41.89
o ******@*********.***
• Frank Voehl: Strategy Associates, Owner; Professor of Lean Six Sigma, Nova Southeastern University.
o ******@***.***
• Geoffrey Ray: Arise Virtual Solutions, Director of Finance & Commercial Operations.
o ******@***.***