Administrative Assistant Supervisor
Resume:
Marcia Thomas
Fayetteville, NC 28303
United States
Home: 910-***-****
Email: *********@*****.***
Experience:
Methodist University (06/2009 - Present) Security Officer/ Telecommunicator
Fayetteville, NC 28311, United States
Supervisor: Lt. Carl Douglas, Contact:910-***-****)
Hours per week: 50
Duties: Serving as a security officer at Methodist University being
proficient in patrolling and monitoring facilities in order to up hold
rules and conduct and policies and procedures. Initiate and provide follow-
up on incident and accident reports using Methodist university standard
reporting procedures. Assist with operation of security and property
related programs such as lost and found materials, staff training, and
building access control/ surveillance activities as assigned. Take
appropriate preventive and protective actions in response to security
incidents related to staff, volunteers, and patrons. Take lead role in
responding to building emergencies and evacuations. Investigate and handle
disturbances, obtain police and law enforcement assistance as needed.
Prepare, organize, maintain, and tabulate correspondences, reports,
departmental files and other documents daily. Serve as liaison between
staff, police agencies, and personnel, and the public as assigned. Dispatch
security, law enforcement and emergency personnel promptly and accurately,
consider call priority, availability and the number and types of personnel
needed. Receive request for emergency and non-emergency services (request
may be in person, via telephone, via radio network or via teletype). Obtain
sufficient information to determine the appropriate agency, and if
emergency or administrative action needs to be taken. Operate, maintain,
and validate data in local, state, and international computerized criminal
justice data bases. Solicit informational responses, coordinate and
communicate responses and monitor on-going activities to upgrade
information received by fields units as well as to enhance officer safety.
Operate and provide first line maintenance and perform preliminary
diagnostics on all telecommunications and office equipment locate in the
Dispatch Center. Provide on the job training for all new telecommunicators
and other departmental personnel designated for training. Exercise
discretion in a manner consistent with Departmental Policy and Procedures.
Carry out any other duties within the scope, spirit, and purpose of the
job. Demonstrate strong commitment to public service communicating
effectively with a diverse community of customers. Work a flexible schedule
to include day, night, weekends, and call-outs.
Kids Space Child Care and Learning Center ( 2/2009 - 6/2009) Office Manager
Fayetteville, NC 28314, United States
Supervisor: Alice Anderson, Contact: (N/A)
Hours per week: 50
Duties: Preparation and implementation of daily activities, prepare lesson
plans that address all developmental areas. Delegate responsibilities among
staff and ensure that no staff member is overloaded with work. Answering
telephone call, independently perform general clerical functions,
coordinate with others for inputting data collection and schedule
appointments for supervisor and others. Provide a courteous and
compassionate response to every inquiry. Train and orient new employees
about the office policies, procedures and equipment. Design filing systems
and ensure that these systems are up to date, maintain office budget and
records all expenses. Ensure that personnel files are up to date and secure
and that transfer and disposal of records as per the retention schedules
and policies are carried out effectively. Organize meeting with the staff
members to review the performance of company and the staff. Ensure that
there is adequate supply of stationary and equipment, and updating health
safety policies and ensuring that they are being adhered to. Resolve
disputes in the office. Properly recruit parents and children to the
childcare facility. Having knowledge and experience in all positions. Pick-
up and drop -off of children to/ from school or home, prepare meals for
over 35 children. Maintain a safe environment for children, and assure
that all practices and activities are in compliance with North Carolina
Licensing regulations. Participate in staff development, workshops, and
classes to enhance the job. Responsible for willingness to be flexible to
perform other job related task as the need arises to maintain a quality
program.
KNC Learning Center (4/2008- 12/2008) Teacher/ Assistant Director
Fayetteville, NC 28311, United States
Supervisor: Kathleen McBride, Contact: (N/A)
Hours per week: 60
Duties: Implement instructional activities that contribute to a climate
where students are actively engaged in meaningful learning experiences.
Identifies, selects, and modifies instructional resources to meet the need
of the students with varying backgrounds, learning styles, and special
needs. Communicates effectively, both orally and in writing with students,
parents, and other professionals on a regular basis. Models professional
and ethical standards when dealing with students, parents, peers, and
community. Ensures that student growth and achievement is continuous and
appropriate for age group, subject area, and/ or program classification.
Assists in assessing changing curricular needs and offers plans for
improvement. Maintain effective and efficient record keeping procedures.
Prepare and maintain indoor and outdoor activity areas as well as planning
trips away from the facilities. Perform various housekeeping activities.
All work responsibilities are subject to having performance goals and
targets established as part of the annual performance planning process or
as the result of organizational planning. Displays effective multi- tasking
and time management skills.
Koala Academy (02/2007- 06/ 2007) Teacher
Fayetteville, NC 28310, United States
Supervisor: Alfred Bost, Contact: (N/A)
Hour per week: 40
Duties: Demonstrate good teaching practices, maintain safety and security
of the children in my care, and implement an educational program that is
developmentally appropriate and congruent with the center philosophy. Guide
children through daily routines. Create and frequently alter centers to
keep them attractive and interesting. Report any suspicion of child abuse
or neglect to the appropriate management.
Forever Young Childcare ( 08/2003 - ( 02/2007)
Fayetteville, NC 28311, United States
Supervisor: LaConia Flood, Contact: 910-***-****)
Hour per week: 20
Duties: Answering telephone calls and providing courteous responses to
every inquiry. Prepare and maintain indoor and outdoor areas. Create
interesting age appropriate activities. Guide children through daily
routines.
US Army 530th S&S Battalion, (01/1999 - 07/ 2004) Administrative
Specialist/ Postal Clerk
Ft. Bragg, NC 28311, United States
Supervisor: Col. Anthony Williams, Contact: (N/A)
Hours per week: 60
Duties: Served as Human Resource Assistant, Administrative Assistant, and
Mail Room Clerk. Managed, controlled, and tracked programs and
correspondence such as finance, promotions and reductions, classifications
and reclassification, evaluations, awards, in and out processing, and other
personnel actions for over 1500 soldiers. Conducted detailed regulatory and
procedural review of military and personnel records to ensure completeness
and accuracy. Routed actions to the Personnel Services Battalion on a daily
basis in a timely manner. Performed mail operations and served as Battalion
Mail Clerk. Received and delivered mail to and from a military post office.
Ensure correspondence had grammar, format, and content. Prepared
information by transcribing, formatting, inputting, editing, retrieving,
copying, and transmitting text, data, and graphics.
Job related Training:
Administrative Assistant Course, April 1999
Postal Certification, June 2000
Public Speaking, May 2005, Jan 2011
Credentials 1&2, Jan 2006
Telecommunicator Certification Course. May 2011
National Incident Management Systems (NIMS), May 2011
Introduction to the Incident Command System for Public Works, May 2011
ICS for Single Resource and Initial Action Incident, May 2011
DCI Training, June 2011
Education:
College/ University
Fayetteville Technical Community College ( 01/2010 - 12/2010)
Fayetteville, NC, United States
Degree: None Major: Nursing
Methodist University(01/2011 - Present)
Fayetteville, NC, United States
Degree: None Major: Elementary Education
High School
Natchez High School
Natchez, MS, United States
Diploma: May 1998
Additional Information:
Proficient in Microsoft Outlook, Word, Excel, Power Point, Internet
Explorer, Form Flow, NCIC, Omnixx, Typing Speed 55wpm.
Awards:
National Defense Service Medal
Global War in Terrorism Service Medal
Army Service Ribbion
Driver Badge
Telecommunicator Ribbion
Security Officer Ribbion
Numerous other awards on my outstanding performance
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