Jennifer Park, PHR
***** **** ******. ****** *****, CA, 92840
Phone 310-***-**** . E-mail: **************@*****.***
SUMMARY
Human Resources Professional dedicated to quality, process improvement,
integrity and positive work culture. Exceptionally resourceful in
implementing strategies that support company goals & objectives and
maintain a competitive position in the marketplace. Extensive interaction
at all employee levels. Certified as a Professional in Human Resources
(PHR).
Company Culture Enhancement Compensation Administration
Performance Management Human Resources Strategy
Employee Relations Recruitment/Talent Acquisition
Benefits and Worker's Compensation Office Management
PROFESSIONAL EXPERIENCE
Cooking.com: Los Angeles, CA (2008-Present)
Leading e-commerce Company; a growing internet marketplace for cooks.
Cooking.com also provides strategic partnerships where we design, host,
fulfill, and manage our partners' online stores such
as.foodnetworkstore.com, rachaelraystore.com, pauladeenstore.com. Act as a
business partner, delivering full spectrum of HR services in a progressive,
fast-paced e-commerce environment.
Human Resources Generalist: (09/2008- Present)
. Advise and influence management in appropriate resolution of employee
relation issues and respond to employees' inquiries regarding Company
policies, procedures, and programs.
. Evaluate current benefit programs to ensure they are competitive to
marketplace trends and effectively address employees' needs.
Collaborate with benefits assurance brokers to implement an effective
benefits package with enhanced benefit options and reduced healthcare
costs.
. Educate and train supervisors on how to effectively manage and
motivate their employees resulting in improved employee-supervisor
relations and increased work productivity.
. Manage the staffing and recruiting plans for both full-time and part-
time positions in the Company.
. Develop a total rewards program to ensure a higher level of employee
satisfaction.
. Collaborate with senior management team on annual compensation review
process.
. Develop safety committee to address safety needs and minimize worker's
compensation liability for the Company. Implement new emergency
evacuation plan and conduct monthly safety inspections to increase
workplace safety for all employees.
. Supervise, train and mentor HR Assistant in all functional areas of
Human Resources.
Hythiam, Inc: Los Angeles, CA (2005-
2008)
Healthcare Management Company; leading provider of comprehensive health
management services. Reporting to Senior Human Resources Director,
responsible for a full range of HR services in a constantly changing
environment.
Human Resources Specialist: (10/2006- 09/2008)
Human Resources Assistant: (02/2005- 10/2006)
. Improved organizational effectiveness within various departments
through organizational skills assessment, performance development
plans and job analysis resulting in better employee relations and less
employee turnover (i.e. reduced turnover in the Sales department in
year 2007 from Q1: 25% to Q3: 13%).
. Assessed, managed and designed Company benefit programs to ensure that
they are competitive and effectively address employees' needs.
Researched and implemented first-time automatic enrollment for 401(k)
plan resulting in a higher participation rate thus diminishing
discrimination testing failures.
. Successfully implemented HRIS system to automate the HR workflow with
minimal supervision in order to improve the efficiency and accuracy of
HR and Payroll transactions.
. Partnered with supervisors to productively carry out new hire
orientations and exit interviews.
. Developed safety training program and educate employees on safe
workplace practices (i.e. reduced worker's compensation experience
modification from 94% in year 2006 to 72% in year 2007).
. Collaborated with Senior Recruiter to analyze recruitment trends and
develop strategies to attract and retain most qualified candidates.
Cohn Handler & Company: Los Angeles, CA (2002-2005)
Recruiting Coordinator: (10/2003- 02/2005)
Staff Accountant: (11/2002- 10/2003)
. Developed and maintained strong relationships with universities,
student organizations, student alumni to increase collegiate interest
in the Company.
. Organized career fair presentations to market Company and generated
interest among student organizations and faculty.
. Supervised up to 3 staff members to execute financial statement audits
for clients with annual sales up to $10 million.
WORK EXPERIENCE
EDUCATION
University of California, Santa Barbara
. B.A. in Business Economics, Magna Cum Laude
PROFESSIONAL ASSOCIATIONS
. Certified as a Professional Human Resources (PHR)
. Professionals in Human Resources Association (PIHRA), Board Member:
District 5
. Society for Human Resources Management (SHRM), Member
TECHNICAL SKILLS
. ABRA (Human Resources Information System), ADP for PC Payroll, Crystal
Reports
. Microsoft Excel, Word, PowerPoint, Outlook, Adobe Acrobat