Data Entry Customer

Koi Saelee

**** ********* *****

Sacramento, CA *5829

530-***-**** ( ***.******@*******.***

OBJECTIVE

Seeking an Accounting Clerk position where I can apply my acquired

skills while gaining industry experience.

EDUCATION

Bachelor of Science in Business Administration

December 2008

Concentration: Accountancy

California State University of Sacramento, CA

SKILLS

General skills:

. Great communication skills

. Excellent oral and writing abilities

. More than 3 years of management experiences

. Bilingual: speaks Mien

. Quick learner, ability to multi-task and work independently with

attention to detail

Computer Skills:

. Microsoft Access Database, Excel, Word, Outlook, and PowerPoint

. 10-key by touch, type 45+ wpm

Accounting skills

. Familiarity with GAAP

. Knowledge of GAAS

WORK HISTORY

Administrator/Accounts Payable

Verizon, Sacramento, CA August 2009 - December 2010

. Accurately audited more than 70 expense sheets daily and in a

timely manner

. Acted as point of contact for incoming calls regarding questions

about payment status

. Received and processed expense reports; denied or approved claims

. Made discrepancy calls, filed, and maintained up-to-date database

. Supported additional projects as assigned: assisted teams in

different department, covered for co-workers, filed six months

worth of bank statements within a month and more

. Complied with all service level requirements: responded to all

emails and voicemails within a 24 hour period and took action on

all expense reports placed on hold within 5 business days, if no

action is taken, returned the expense report to the internal

customer for no response.

Claims Initiator/Payment Processor

Warranty Administrative Services, Redding, CA April 2009 - May 2009

. Processed payments/initiated claims electronically, using two screens

. Focused on efficiency and accuracy/deadline driven

. Received, reviewed, faxed, and refaxed necessary documents required

for payment processing

. Sent out Authorized Payments once all documents are received and are

validated

. Initiated claims information, reviewed information and related

documents for completeness

. Processed claims via telephone, data entry, fax, online and e-mail

. Interacted with customers, sellers, distributors or repair facility

nationwide.

. Analyzed and reviewed customer complaints and processed warranty

covered components

. Microsoft Outlook knowledge and Safenet system knowledge

. Strong communication skills, internally and externally.

Dispatch/Data Entry

RCH Cable, Vertex Inc., Sacramento, CA July 2006 - September 2008

. Received and assigned technician paperwork

. Answered phone calls up to four lines, directed up to 50

technicians in four different business regions

. Read map and communicated technical information

. Reviewed customer bills, reported and updated computer system

. Analyzed information requested by the technicians

. Focused on Accounts Receivable collections

. Processed payments, noted the account and entered equipment into

computer database

. Accuracy and strong communication skills required

Supervisor

Subway Restaurant, Anderson, CA February 2003 - June 2006

. Ran and operated a 2 million dollar business

. Assigned work, duties, responsibilities at a work station and

conducted new employee training

. Maintained business inventory (forecasted staffs and future

inventory consumption)

. Compiled and balanced cash receipts, deposited money daily, and

estimated change cash daily

. Resolved customer complaints

Front Office Assistant

Legacy Planning Group, Redding, CA September 2002 - January 2003

. Maintained professionalism greeting customers

. Organized business reports

. Processed Accounts Receivable payments and update customer accounts

on Excel

. Experienced with answering phone calls up to four lines in a

business environment

. Performed filing, scanning, faxing, and copying duties in a

business entity

. Distributed incoming mails and managed outgoing mails

AFFILIATIONS/COMMUNITY INVOLVEMENT

Former member of Accounting Society

Sacramento Food Bank Volunteer

Run to feed the Hungry volunteer

Reference available upon request

Contact this candidate