Customer Service Sales

Giselle Mahan

**** ******** ****. ***#****

Richmond, CA 94806

510-***-****

e-mail:abhaxk@r.postjobfree.com

Objective: To obtain a customer service position with a company that

will provide opportunity for growth and advancement.

Work Experience:

Target

Current Richmond, CA

Retail 12/2009-Present

Ÿ Cashier

Ÿ Remodel/Team Member

Ÿ Set up Planograms, Revision, Dememerching, move around Gondolas

Ÿ Use PDA to push product

Labor Ready South San Francisco/ Richmond, CA

8/2005 -11/2009

Current

Customer Service Representative/Operations Specialist/Branch Manager

Ÿ Spend majority of time performing outside sales calls

Ÿ Utilize a consultative sales approach to actively develop and increase sales opportunities

Ÿ Meet of exceed net operating income and sales budget goals

Ÿ Respond to and effectively manage customer complaints

Ÿ Implement and manage a detailed marketing campaign to increase customer awareness

Ÿ Plain and direct branch activities to successfully meet goals and objectives

Ÿ Implement and ensure the integrity of operational standards

Ÿ Over see risk management

Ÿ Perform job site appraisals and safety reviews

Ÿ Ensure best match dispatch through effective training and mentoring

Ÿ Customer Service Representative/Operations Specialist

Ÿ Ensure the highest customer service to both internal and external

employees.

Ÿ Effectively open and close the branch each day

Ÿ In charge of daily branch operations

Ÿ Work with a wide array of people and customers

Ÿ Work in a fast paced environment & multi-task effectively & complete job

assignments while working without supervision.

Ÿ Recruit temporary employees for clients

Ÿ Mentor and train customer service representatives

Ÿ Able to communicate over the phone taking job orders, providing general

info. Knowledgeably & works w/minimal supervision.

Ÿ New customer set-up/price quotes, files set-up, credit apps. & forecasts,

accounts payable & accounts receivable, payroll.

Ÿ Assist w/dispatch activities, workers selection, sales activity,

telemarketing, mailers & site visits.

Sizzler Family Steakhouse

Colma, CA

5/1983 -7/2005

QCS / Head Waitress:

Supervising employees making sure the restaurant runs smoothly

Making sure all customers are satisfied through out their dinning experience

Ÿ

Independently opening and closing the restaurant

Ÿ

Taking meals to customers tables in a timely manner

Ÿ

Ensuring customer meals are cooked to order

Ÿ

Contact this candidate