Customer Service Sales
Resume:
Giselle Mahan
Richmond, CA 94806
e-mail:*********@*******.***
Objective: To obtain a customer service position with a company that
will provide opportunity for growth and advancement.
Work Experience:
Target
Current Richmond, CA
Retail 12/2009-Present
Ÿ Cashier
Ÿ Remodel/Team Member
Ÿ Set up Planograms, Revision, Dememerching, move around Gondolas
Ÿ Use PDA to push product
Labor Ready South San Francisco/ Richmond, CA
8/2005 -11/2009
Current
Customer Service Representative/Operations Specialist/Branch Manager
Ÿ Spend majority of time performing outside sales calls
Ÿ Utilize a consultative sales approach to actively develop and increase sales opportunities
Ÿ Meet of exceed net operating income and sales budget goals
Ÿ Respond to and effectively manage customer complaints
Ÿ Implement and manage a detailed marketing campaign to increase customer awareness
Ÿ Plain and direct branch activities to successfully meet goals and objectives
Ÿ Implement and ensure the integrity of operational standards
Ÿ Over see risk management
Ÿ Perform job site appraisals and safety reviews
Ÿ Ensure best match dispatch through effective training and mentoring
Ÿ Customer Service Representative/Operations Specialist
Ÿ Ensure the highest customer service to both internal and external
employees.
Ÿ Effectively open and close the branch each day
Ÿ In charge of daily branch operations
Ÿ Work with a wide array of people and customers
Ÿ Work in a fast paced environment & multi-task effectively & complete job
assignments while working without supervision.
Ÿ Recruit temporary employees for clients
Ÿ Mentor and train customer service representatives
Ÿ Able to communicate over the phone taking job orders, providing general
info. Knowledgeably & works w/minimal supervision.
Ÿ New customer set-up/price quotes, files set-up, credit apps. & forecasts,
accounts payable & accounts receivable, payroll.
Ÿ Assist w/dispatch activities, workers selection, sales activity,
telemarketing, mailers & site visits.
Sizzler Family Steakhouse
Colma, CA
5/1983 -7/2005
QCS / Head Waitress:
Supervising employees making sure the restaurant runs smoothly
Making sure all customers are satisfied through out their dinning experience
Ÿ
Independently opening and closing the restaurant
Ÿ
Taking meals to customers tables in a timely manner
Ÿ
Ensuring customer meals are cooked to order
Ÿ
Contact this candidate