Customer Service Sales
Resume:
Melinda Parra
Whittier Ca 90604
********@*****.***
OBJECTIVE:
To obtain an entry-level position in a facility that offers opportunity for
growth and advancement. To continue to advance through education and on the
job experience.
QUALIFICATIONS:
Office Skills, Phones, Alpha-Numeric Filing systems, Collections, Knowledge
of EOB's, RA's, Appeals, and TARS. Microsoft Office 2000, Data Entry, 10-
Key, Fax, Customer Service, light supervision skills, and training skills.
EDUCATION:
1991 Diploma El Rancho High School Pico Rivera, CA
EMPLOYMENT
06/2007-04/2009
Customer Service Rep Tomark Sports Corona, CA
Handled customer service calls relating to damaged and missed goods along
with tracking and replacing of orders. Back up receptionist as well as back
up sales. Verified sales reports by verifying processed orders. Kept track
of vacation schedules and days off.
06-2006-2006/10-2008
T.O.C. Operator Starcrest Products Perris, CA
Telephone order center operator for mail order catalog company consist of
taking phone orders from customers entering them into the computer as we
talk to them on the phone including credit card numbers and bonus codes.
High level of customer service.
02-1997/03-2006
Senior Customer Service Rep Lifepaint Corp Santa Fe Springs, CA
Senior Customer Service Rep., Data Entry, Filing (Both numeric and
alphabetical). Research, Issuing, Editing and Posting Company issued
credits. Fill in Receptionist Desk 7(seven) Line system. Ran reports and
Invoices. Resolved customer Complaints. Large amount of Multi-tasking in a
high paced Environment. Administered training for new customer service
reps. 10- key, Typing. Greeted and registered visitors for company Demo's.
Entered inventory counts, processed company mail. Frequent interaction with
customers and sales reps. both in person and on the phone. Took and entered
phone orders from both customers and sales reps. Will/Calls
REFERENCES:
Available upon request
Contact this candidate