Customer Service Sales

Angela Roskopf

**** *. ****** **. ***. *W

North Riverside, IL 60546

708-***-****

Objective:

Experience providing administrative support in different work environments.

Ability to execute multiple projects simultaneously, with the self-

motivation, initiative, and business savvy necessary to meet the challenges

of today's competitive marketplace. Solid communication and interpersonal

skills; team player with a persistent approach to identifying and resolving

problems.

Experience:

Metro Motors - Office Manager (2009- Current)

* Provided extensive administrative support

* Maintained company network

* Transportation Coordinator

* A/P and A/R

* Heavy phone and e-mail contact with the prospective and current

customers

West Suburban Motors - Office Manager (2006 - 2009)

* A/P and A/R

* Assisted customers with their repair needs

* Ordered supplies for the shop and current jobs

* Provided extensive administrative support

* Heavy phone and e-mail contact with the prospective and current

customers

Colorado Technical University Online - National Admissions Advisor (2005 -

2006)

* Contacted prospective students for admission to the University

* Assisted prospective students with the application process

* Assisted enrolled students with Financial Aid

* Provided extensive administrative support

* Heavy phone and e-mail contact with the prospective and enrolled

students

DeVry University - Account Specialist (2002 - 2004)

* Provided wide range of administrative and clerical duties to the

Financial Aid Department.

* Input student financial aid data into national database

* Calculated student loan totals for reporting purposes

* Provided administrative support

* Planned, coordinated and monitored performance of financial audits

* Reviewed entire accounting cycle

* Evaluated the adequacy of internal controls, supporting swift and

positive resolutions

Intech EDM - Customer Service / Inside Sales (2000 - 2002)

* Inside Sales / Customer Support - Handle all sales and customer service

functions for designated sales region

* Customer Service - process orders via e-mail / phone / fax for all

sales regions

* Reports - contstruct monthly sales reports for Sales / Regional Manager

* Exports - process export orders and shipments for all Canadian and

European countries

* Administrative duties - prepare sale quotations, maintain customer /

sales databases, prepare sales reports

Skills:

* Extensive computer knowledge, proficient in Microsoft Office

* Excellent communication and interpersonal skills.

* Excellent problem solving and follow up skills

* Very detail orientated and highly organized

* Type 50-55 wpm

Education:

DeVry University

2002 - Current

Bachelor's of Science degree

Reference:

Available upon request

Contact this candidate