Customer Service High School

Location:

Posted:

June 21, 2011

Bobbie Sue Weaver

*******.***@*******.***

**** ******* ****** *********, ** 21224 410-***-****

Summary of Qualification

Skilled clerical worker with experience in data entry, communication,

customer service, clerical, inventory, office equipment, and computer

literacy

File ( Type ( Calculate ( Answer Phones ( Fax ( Copy

. Adjust inventory records

. Compile order-related statistics

. Collect payments (account receivable)

. Maintain records, reports, and files

. Informed customers by mail and via phone of open bills

. Inspect outgoing work for compliance with customer's specification

. Utilized a Data D7000 IBM system to key data, generate invoices,

statements, reports, postings, and process inventory

. Knowledgeable of Microsoft Windows and Word to surf the internet,

email, cut and paste documents

WORK EXPERIENCE

Office Representative, Pastore's Wholesale Foods, Baltimore, MD 1991-2010

. Received orders from Salesman

. Distributed daily flier to corporate offices

. Processed accounts receivables

. Verified invoices from drivers

. Answered inquiries from corporate and residential customers

. Keyed data into company proprietary database system

. Generated daily reports, invoices, statements, and inventory

. Supported supervisor with mailing, answering inquiries, and emails,

forms, and filing

EDUCATION

Dundalk Senior High School, Dundalk, MD

Basic Computer Skills (PCP 916) Certification

Word Simplified Certification

Excel Simplified Certification

REFERENCES UPON REQUEST