Customer Service Medical

Ashley N. Kuilema

***** ****** **, *** ***, Belleville, M I 48111 269-***-****

***********@***.***

Job Objective

To obtain a clerical medical office positon with a company that can appreciate a self

motivated individual who is dedicated to excellent customer service and good work

ethic.

Education

• Comstock H igh School Graduate 2004

• General college courses taken at Kalamazoo Valley Community College

• ICD9/CPT coding class at Borgess Hospital 2010

Professional Experience

P romed Physicans, R ichland M I 2010

t o present

Patient Service Associate/Clinical Coder

• Schedule patient appointments

• Answer phones

• Check in/Check out

• Update patient demographic information

• Handles coding corrections

• Responsible for reviewing and correcting Doctor’s schedule

• Filing of medical records and charts

• Cerner t raining

• Solcom t raining

P romed Physicans, K alamazoo M I

2005-2010

Patient Service Associate

• Schedule appointments

• Answer phones

• Check in/Check out

• Upate patient demographic information

• Responsible for reviewing and correcting Doctor’s schedule

• Lean project leader

• Cerner t raining/pod leader

• Filing of medical records and charts

Borgess F i tness Center, K alamazoo M I

2003-2005

Child Care Associate

• Responsible for caring for children while their parents used the gym facility

• Answer phones

• Schedule appointments

• Cleaning and disinfecting toys

• Would ocationally help cover the check in desk for gym members when needed

References

Lette rs of reference-attached

Additional references- available upon request

Contact this candidate