Project Manager Customer Service

RAMIRO RODRIGUEZ

*** *. ********* **. . *********, IL 60060 . 312-***-**** .

******************@*****.***

Career Objective

To obtain a challenging management position with a renowned firm that will

allow me to utilize my skills, work experience, and education to help the

company continue to grow and reach its organizational and financial goals.

Professional Experience

Stericycle, Inc., Northbrook, IL (9/07 - Present)

Senior Strategic Sourcing Analyst/Project Manager/Category Manager

. Manage strategic alliances with national supplier partners and every

supply chain/procurement aspect of various indirect

commodities/categories totaling over $83 million in annual spend (e.g.

future price adjustments based on contractual index pricing, savings and

rebates tracking, monitoring and improving supplier performance,

establishing and maintaining those relationships between supplier

locations and over 150 domestic Stericycle locations). Categories include

leased facilities, printed materials, conference calling/WebEx services,

office supplies, uniforms, MRO & Safety Supplies, bulk chemicals,

corrugated boxes, and biohazard & autoclave liners.

. Work closely with Mergers and Acquisition team to transition newly merged

or acquired locations into our current national supplier agreements for

additional cost savings through nationally discounted pricing. Conduct

mini-sourcing projects for commodities we do not have national suppliers

in place with the new locations. Work with new team members to obtain buy-

in from them on our Sourcing Methodology and practices by including them

as cross-functional team members on various Sourcing initiatives where

feasible.

. Led and managed US Strategic Sourcing Initiative, which included 59

potential vendors for 3 categories (corrugated boxes, polyethylene

liners, and office supplies) and involved a total of over $17 million in

contract annual spend as well as a Canadian Strategic Sourcing Initiative

that involved over $500K in contract annual spend, resulting in over $1.5

million in annual savings.

. Led and managed US Temp Labor Sourcing Initiative that involved 27

potential vendors and over $12 million in annual spend with the end-

result consisting of a single-source supplier under an MSP (Managed

Services Provider) program and close to $1.3 million in annual savings.

. Tasks performed during Sourcing Initiatives included managing and

monitoring the overall project to ensure all deliverables and milestones

were met, delegating tasks to 2 analysts and various cross-functional

team members, analyzing spend & usage patterns, identifying potential

suppliers, creating and sending out the RFPs and RFIs, leading sourcing

methodology, analyzing and comparing final proposals, supplier

scorecards, and overall "total costs" provided by each supplier,

presenting and justifying selected supplier scenarios to the President of

US Operations and Executive Committee members to obtain approval,

formulating the national agreements, and managing the implementation

process.

. Manage, delegate tasks to, and assist the Director of Strategic Sourcing

with annual reviews, merit increases and bonus awards for 3 Analysts on

the Strategic Sourcing team.

. Saved the company over $575K annually through transitioning all of the

company's autoclave liner business, and a portion of the corrugated

business, to other suppliers. The process included researching,

identifying, and interviewing potential suppliers, building analytical

tools to analyze and compare final proposals, selecting the new

suppliers, formulating the national agreements, and managing the

implementation process.

. Work on identifying, and capitalizing on, any additional potential cost

savings opportunities to reduce company costs, as well as customers'

costs, in order to remain competitive, through standardization,

renegotiating current contracts, and managing various sourcing

initiatives for current locations as well as new acquisitions.

Quebecor World Logistics, Bolingbrook, IL (9/06 - 7/07)

Financial Pricing Analyst

. Analyzed rates for past jobs and current and historical cost data to

provide competitive cost estimates for future and potential jobs.

. Developed financial and pricing models to support function objectives and

projects.

. Communicated pricing information to associates at various hierarchical

levels.

. Responsible for preparing professional quotes for sales personnel and

inquiring customers.

. Regularly reviewed all programs for historical and future profitability,

including analysis of loss development, trends, and rate levels.

. Reviewed rate proposals and made recommendations to ensure rate adequacy.

. Worked closely with other departments in the design and implementation of

rate changes.

. Worked on various ad hoc projects with other team members and helped

prepare and present corresponding ad hoc reports.

Medline Industries, Mundelein, IL (6/06 - 9/06)

Buyer/Expeditor

. Purchased product from various vendors and managed inventory to

continuously replenish and consolidate product in over 50 facilities

nationwide and to ensure that there were no shortages or backorders and

that all product sales forecasts were met.

. Expedited product from vendor facilities to various warehouses, depending

on proximity to customers and/or warehouses, or space availability.

. Responsible for over 250 daily purchase order confirmations via e-mail

and phone from vendors, and for insuring that all items on each purchase

order were received.

. Assisted and trained with Senior Buyers in purchasing and vendor contact

transactions.

. Responsible for tracking down shipments and providing status updates on

them to Sales and Purchasing agents.

. Followed up with various vendors on the status of purchase orders and

vendor backorder products.

Plexus Corporation, Buffalo Grove, IL (3/05 - 6/06)

Shipping Clerk

. Received recognition and cash award for suggestions that were implemented

to alter packing and shipping procedures.

. Reduced shipping department defects from two per month to 0 for one year.

. Processed shipments, handled order inquiries, resolved problems, provided

customer service, assigned tasks to 12 plant workers, and assisted in

inventory control.

Education

Keller Graduate School of Management, Lincolnshire, IL

MBA in Finance

Completed: June 2008 GPA: 3.80 / 4.00

DeVry University, Chicago, IL

Bachelor of Science in Technical Management

Completed: June 2006 GPA: 3.81 / 4.00

Rend Lake College, Ina, IL

Certificate in Computer Technology

Completed: June 2001 GPA: 4.00 / 4.00

Technical Skills

MS Office Suite

JD Edwards

SAP

Lean Continuous Improvement Training

Additional Skills

. Excellent communication (written and verbal), organizational, project

management, leadership and analytical skills

. Bilingual: Spanish and English

. Very ambitious, hard-working and self-motivated quick-

learner

Excellent References Available Upon Request

Contact this candidate