Customer Service High School
Resume:
Dyasha Arauz
Norfolk VA 23508
******.*****@*****.***
Work Objective
To work for an organization where I can bring enthusiasm, dedication,
responsibility, and good work ethic, combined with a desire to utilize the
skills I have obtained through previous work experience.
Profile
. Very good customer service experience
. Strong multitasking skills
. Bilingual Speaker
. Demonstrates ability to be enthusiastic and friendly to all customers
. Receptionist experience
. Fast Learner
Education
2004-2008: Graduate of Annandale High School
2008- present: Student at Old Dominion University
. Monarch Maniac, Model UN member, SGA Senator- Chair of Parking
and Transportation Committee, member of Legislative Affairs,
Treasurer of the Young Democrats, Pre Law Association-Public
Relations Officer.
Employment History
January-April 2011- Office Team Staffing Agency: Receptionist at Harbor
Group International
. Responsible for Customer Service, Answering and relaying all
messages and calls, as well as assisting the Human Resource
Department in various duties and projects.
January-March 2010- Virginia General Assembly Intern
. Responsible for assisting Senator Ralph Northam and Delegate
Matthew James as well as their legislative assistants during the
2010 Session.
2006-2009: Bookkeeping Assistant and Receptionist, Arauz Group
. Responsible for answering all calls, booking appointments, and
customer service issues
. Preparing monthly excel presentations for clients in order to
prepare financial statements.
. Writing letters to the IRS and the State Corporation Commission
regarding client issues.
Summer 2009: Intern at Brown, Brown and Brown P.C
. Responsible for making copies and helping attorneys file
information.
Dec 2007-March 2008: Receptionist, Long and Foster Realtors
. Responsible for answering and transferring all calls to
realtors.
References: Furnished upon request
Contact this candidate