Assistant Customer Service
Resume:
KERRINETTA SMITH
Telephone: **** Pembroke Road Apt#2
1894. Miramar, FL 33023
OBJECTIVE
Patient Care Technician/Certified Nursing Assistant
*Creative Problem-Solving *Reliable * Prompt
*Sensitive to the patient needs
QUALIFIED BY
Experience in providing and managing patient care, Experience in management
of a 15 resident group home facility as a Direct- Care technician, and
Private Care Skills.
EDUCATION
Attended Indiana State University, Terre Haute, Indiana
Attended Brown Mackie College, Fort Wayne, Indiana
Completion of Nurses Assistant, Phlebotomy, and EKG Training (Florida
Accredited)
AREAS OF EFFECTIVENESS
*Certified Nurses Assistant *Management Skills
* Provides Patient Care * Considerate to patient needs
* Team Player * Interaction with Upper Management
*Phlebotomy Certified * EKG Certified
* Direct- Care Tech * Follow Nurses and Doctor's Orders
EXPERIENCE
Full/ Part- Time Employment:
Interact daily with Management (Director), Residents, Staff, Registered
Nurses and Doctors. Excellent Team Player
AMERICAN HEART ASSOCIATION CPR AND BLS CERTIFIED
CERTIFIED NURSES ASSISTANT, Licensed May 16, 2009, Miami Educational
Institute, Miami FL, May 2009
CUSTOMER SERVICE REPRESENTATIVE, Teleperformance (Verizon Wireless & AT&T
Wireless) USA, Fort Lauderdale FL, January 17, 2011- June 1, 2011
CERTIFIED NURSES ASSISTANT, Comfort Keepers, Davie, FL, May 31, 2010-
January 14, 2011
CERTIFIED NURSES ASSISTANT, Hollywood Hills, Hollywood, FL, December 2009-
March 2010
CERTIFIED NURSES ASSISTANT, Golfcrest Rehabilitation Center, January 2009-
December 2009
ASSISTANT DIRETOR, Resources For Human Development, Davie, FL, January 2008-
November 2008
DIRECT CARE TECHNICIAN, Resources For Human Development, Davie, FL, January
2008- November 2008
DIRECT CARE TECHNICIAN, ResCare of Indiana, January 2006- December 2006,
Fort Wayne, IN
DATA ENTRY/PROCESSING, First Advantage Tax Consultants and National City
Bank, Indianapolis, IN
References Upon Request
Contact this candidate