LISA M. ARANGUA
Covina, California 91723
Cell Phone 626-***-****
****.*******@*****.***
SUMMARY:
Human Resources Professional with over 15 years of progressive
responsibility within organizations experiencing tremendous growth.
Demonstrable skills in employee relations, benefits design and
implementation, performance management, employee development, recruitment
and retention, organizational development programs, as well as developing a
wide range of policies and procedures.
EDUCATION:
KELLER GRADUATE SCHOOL OF MANAGEMENT, POMONA
February 2000
Master of Human Resources Management
CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA
June 1993
Bachelor of Science Degree, Management and Human Resources
WORK EXPERIENCE:
Manager, Human Resources July
2001 - June 2011
Falken Tire Corporation, Fontana, California
Major Accomplishments:
. Hired to start up a Human Resource Department for a growing
company
. Developed and implemented an Employee Handbook, as well as
all employment related policies and procedures
. Evaluated employee benefit programs and made cost effective
recommendations for improvement
. Created job descriptions for all positions within the
organization
. Reviewed current compensation programs and made
recommendations for changes based on current market data
. Developed performance review program
. Developed safety program to ensure overall compliance
. Successfully implemented employee survey and developed
various programs to improve productivity and communications
Job Duties:
. Establish company policies and departmental procedures to
meet overall objectives
. Manage all areas of Human Resources - staffing, compensation
and benefits, employee relations and organizational
development
. Manage the administration of employee safety, health and
benefit programs, and performance management
. Assure that company employment, employee relations, personnel
and equal opportunity policies and practices comply with the
applicable provisions of federal and state labor laws
. Advise management regarding disciplinary and/or termination
proceedings
. Make recommendations regarding salary administration based on
market information
. Develop and conduct in-house training companywide
. Develop employment activities, assuring that properly
qualified employees are recruited and hired for various
positions, including the Senior Management Team
. Coordinate Leadership Development Program
Human Resources Manager March
1994 - July 2001
KKW Trucking, Incorporated, Pomona, California
Major Accomplishments:
. Developed the Human Resource Department from a one person
department to a staff of five
. Lead a team of six to include a Recruiter, Safety
Coordinator, Administrative Assistant, Human Resource
Assistant, Log Auditor and Receptionist
. Took over previously outsourced recruitment efforts saving
the company $60,000 per year
. Cut employee turnover in half within one year
. Developed various training programs for management and
employee development
. Developed a process to ensure regulatory and compliance
requirements were met within a highly regulated industry
. Worked with various regulatory agencies - Department of
Transportation, California Highway Patrol, OSHA, and other
federal and state agencies
Human Resources Administrator
June 1993 - March 1994
Wesco Auto Parts, Incorporated, West Covina, California
. Responsible for managing all aspects of Worker's Compensation
Insurance
. Handled all liability claims, including accident reporting
and tracking of claims to ensure efficient resolution
. Administered employee benefits
. Conducted new hire orientation and training sessions on a
weekly basis
. Advised management on employee relations, disciplinary action
and legal issues
. Updated job postings and screen applicants
Computer Skills: Proficient in Microsoft Office - Excel, Word, PowerPoint,
Publisher; ADP Payroll / Human Resources, Oracle HRIS