Assistant Real Estate

Bianca Serrano

**** * ******, ********* **, National City, CA 91950

619-***-****, *****************@*******.***

Professional Summary

Dedicated, responsible, organized, detail oriented bilingual individual, quickly adapts to any situation with

professionalism and discretion.

Experience

Sunshine Apartments Inc.

06/2010-Present

Independent Contractor

Responsible for providing reports on damages to apartments and appliances on move-outs and

provide move-in ready apartments.

Services include cleaning and sanitizing all areas inside and outside each available apartment and

maintaining grounds surrounding the forty eight unit apartment community.

New Alternatives

10/2006-02/2009

Administrative Secretary

Provided clerical and administrative support for various departments.

Experienced handling a multi-line phone system.

Assisted the Payroll/Accounting department and created time-sheets using Microsoft Word.

Scheduled appointments, verified insurance information, created and updated charts for all

patients.

Provided Spanish translation services.

Typed letters, memos and compiled reports using MS Word, Excel, Power Point and Outlook.

Managed inventory of office supplies and office equipment through Corporate Express.

Marcus & Millichap Real Estate Investment Brokerage Company

10/2005-08/2006

Client Service Coordinator

Greeted visitors in a courteous, professional manner and offered refreshments.

Typed weekly reports and distributed.

Processed confidential documentation.

Managed conference room schedule.

Assisted agents with MLS property listings, mail merge, Power Point presentations, document

scanning and creating property portfolios.

Created Excel spreadsheets to manage monthly inventory of office supplies.

Christian Heritage Care Center

12/2003-10/2005

Receptionist/HR Assistant

Provided general clerical and administrative support.

Responded to inquiries and complaints.

Ordered office supplies and scheduled maintenance of office equipment.

Processed rent payments and month-end statements using Microsoft Access template.

Organized new employee orientation, updated files, verified references and background checks.

Education

Maric College

12/1999 - 01/2001

Certificate of Completion, Patient Care Assistant Technician

References

Available upon request

Established and maintained personnel, medical benefits, I-9 and DMV records essential to State,

Federal and HIPPA guidelines.

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