Customer Service High School

Raul Quezada-Reyes

**** **** *** ***. *-A, Bronx, NY 10458-- Phone 347-***-****

E-mail: ****.*******-*****@****.****.***

OBJECTIVE

To provide a quality service through a professional conduct.

EMPLOYMENT HISTORY

Employer : John Jay Public Safety Department

Title: Public Safety Officer

Location : New York, NY

Duration : 01/2009 - 01/2011

Job duties:

•Access control

•Customer service

•Patrols of the facilities against possible hazards

•Maintenance of a safe college environment for employees, students and

v isitors

•Protection of property

•Respond to security violations, alarms, and other emergency situations

•Key runs to rooms upon request

•Maintained organize and detailed reports of daily activities

Employer: Riverdale YM-YWHA

Title: Custodian

Location: B ronx, NY

Duration: 05/2006-01/2009

Job duties:

•Responsable for the general cleaning of a four story building

•Responsible for setting up programs and events, which included breaking

down and setting up tables

•Delivered packages throughout the building, regardless of size or weight

•Sweeping, vacuuming, moping, scrubbing

•Waxing, stripping, and polishing of floors

EDUCATION

School: John Jay College of Criminal Justice

Major : Criminal Justice

Minor : Law

GPA: 3.8

Location : New York, NY

Degree: Bachelor's degree

Completion Date : 12/2010

School: John F. Kennedy High School

Degree: High School Diploma

GPA: 90.00

Location : Bronx, NY

Completion Date : 06/2004

SKILLS AND ABILIT I ES

•Computer literate,

•Fluent in writing and speaking Spanish

•Exceptional listener and writer

•Flexible team player and effective in completing multiple simultaneous

tasks

•Results-driven achiever

•Highly detail oriented

•Resourceful team player who excels at building trusting relationships

w ith customers and colleagues

•New York licensed security guard

HONORS AND ACTIVI T I ES

•Dean's list in John Jay College of Criminal Justice

•Member of the who's who among American High School students (2004)

•Employee of the month of June 2010 for John Jay public Safety

•Perfect attendance in multiple months for John Jay public safety

NOTES AND OTHER INFORMAT ION

References available upon request

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