Crystle Rudd
Henderson, NV *****
Phone: 702-***-****
Email: ******@*********.***
Objective
Career advancement.
Awards
I received manager of the year with a 25% increased sales over the previous
year and the president's list while a partner with Piercing Pagoda, jewelry
store.
While working with Dell Computer as a sales representative, I received the
Team Player award. This accomplishment with Dell; is recognition of
excellent sales, organizational skills and customer service. This award is
presented to individuals whom exceed there normal job description and go
over and beyond there job description.
Positions Held
Planet Hollywood Resort and Casino, Las Vegas, NV
11/2001 to present
PBX operator, Room Reservations, Show tickets, Restaurant reservation.
I also assist the call center director and group reservation manager with
inputting wholesale reservations.
I also process credit card authorizations for guest future stays in the
hotel.
Aladdin Resort and Casino, Las Vegas, NV
08/2001-09/2001
I was in training for PBX operator, Room Reservations.
I was laid off temporarily due to the 911 attacks.
Dell Computer Corporation, Round Rock TX 78664
05/1999-03/2001
E-commerce Sales, assisted small business owners in selecting the
appropriate computer for there individual business needs; this included
server sales, peripherals and software applications as appropriate for
there company. I was a troubleshooter for computer networks as well.
Crystal Clean, Pflugerville, TX 78660
01/1995-03/1999
I was the sole owner of a commercial and residential cleaning service with
employees.
Shop Foreman Diagnostics, Pflugerville, TX 78660
05/1994-01/1995
I performed light programming, sales and service and was also the
bookkeeper.
While with the company, helped automotive technicians through difficult
diagnostic procedures with the help of the program we were selling, (an
artificial intelligence program called The Shop Foreman ).
Piercing Pagoda, Annapolis MD
9/1992-3/1994
Store Partner/Manager Trainer
Sales were my primary goal, but included, scheduling, hiring, training,
inventory and bookkeeping as well.
Due to my success at the store, management asked me to be the trainer for
the Maryland stores. I was in charge of hiring and training all management
staff.
Piercing Pagoda Killeen, TX
05/1985-09/1992
Store Partner/Manager
Sales were my primary goal, but included, scheduling, hiring, training,
inventory and bookkeeping as well.
Gordon Jewelers Killeen TX
06/1981-05/1985
I was the office and area credit and accounting manager. I preformed the
audits for all inventories for the central Texas stores, approved and
extended lines of credit for customers, balanced all money transactions on
a daily, monthly and yearly bases. Part of my job description was also to
send out billing statements on monthly bases and trained all office
personnel on the subjects listed above for the central Texas stores.
Education
Central Texas Community College Killeen, Texas
1980-1982
Telecommunications Radio and TV broadcasting.
Killeen High School Killeen, Texas
Graduated 1981
General Studies