Training Manager

Michelle Mattoni

**** **********-******** **** 419-***-****

Waterville, Ohio 43566 ********@*******.***

EXPERIENCE

Housing/Employment Investigator & Conciliator, Ohio Civil Rights Commission 2004 - present

• Investigate allegations of employment, housing, and public accommodation

• Gather and analyze sensitive and confidential evidence relative to investigations

o Conduct on-site investigations and fact-finding conferences, inclusive of interviewing witnesses

o Evaluate all material and data relative to cases, verifying authenticity of documents

o Prepare subpoenas and other legal documents in order to investigate unlawful acts

o Conduct conciliation meetings and facilitate settlement agreements between parties

o Prepare charge affidavits under the prima facie pursuant to the law

• Coordinate employment services to a diverse client base throughout Northwest Ohio

• Review policies and procedures of companies to verify compliance under Ohio Revised Code §4112

• Assist in developing and executing employee incentive programs and orientation training programs

• Assist in training programs on EEOC, FLSA, NLRA, HUD and ADA compliance

• Conduct training on proper use of company equipment and software programs

• Conduct intake interviews to ascertain jurisdiction under Ohio Revised Code

• Assist charging parties with employee relation issues

• Generate reports and legal briefs for federal and state court actions and maintain weekly case logs

o Top 5% throughout the state for case production

o Maintain a caseload of 70 on average

Case Manager/Crisis Intervention, Children’s Advocacy Center 2001- 2004

• Evaluated performance for staff through both qualitative and quantitative analysis

• Ensured compliance with established procedures

• Conducted conflict management mediation for employees

• Acted as a liaison between employees and management

• Recruited, Interviewed, hired, trained, scheduled, and supervised personnel and college interns

• Analyzed and resolved inter-personnel issues

• Provided community support training to professionals and schools

• Maintained weekly case log and purge files, ensuring time management

• Created in-service training agendas and procedural manuals

• Compiled and analyzed statistical and program reports

SPECIAL SKILLS & COMPETENCIES

• Complete knowledge and understanding of Equal Opportunity Law inclusive of ADEA, ADA, and Fair

Standard Labor Law, Ohio Revised Code §4112, FMLA and NLRA

• Proficient in Microsoft Word, Access, Excel, Publisher, Omni Form, TEAPOTS

EDUCATION

Bowling Green State University - Bachelor of Arts - Sociology and Criminal Justice

CERTIFICATIONS & CONTINUTING EDUCATION

• Human Resource Management - Villanova University - October 2009

• National Fair Housing Training Academy – Training weeks one, two, and continuing, including Fair Housing

Law and Ethics, Reasonable Accommodations, and Discovery Techniques;

• Certified in Microsoft Access 2000, Level Two through Computer Insight Training Center; and

• Multi-Disciplinary Team training for Lucas County through Stark County

PROFESSIONAL SERVICE

• SHRM Member 2009-2010

• Ohio Civil Rights Commission Communications Award - September 2010

• Member of the Civil Rights Commission and Attorney General Partnership Committee

• Secretary for the Inventory Subcommittee of the Partnership Committee

• Member of the OCRC Employee Task Force Committee, OCRC Housing Task Force Committee

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