Kathryn Lampi
Birmingham, MI 48009 *******.*.*****@*****.***
SAP CHANGE MANAGEMENT CONSULTANT
SAP Training & Change Management Consultant, bringing expertise to four
global SAP rollouts.
* Seasoned in SAP ECC, SAP MM, SAP HCM, SAP OTC, SAP SD, SAP
FICO, CRM, & SRM customizations
* Subject Matter Expert in computer-based training tools
including Lectora, Captivate, Articulate, Camtasia, InfoPak, &
uPerform
* Industry experience across products, government, non-profit,
pharmaceuticals, industrial goods, and insurance clients
* Full project lifecycle experience from design phase through
execution
EMPLOYMENT
Accenture
Management Consultant / Business Analyst Jan 2008 - Present
* Laddered in Top 5% of Accenture Analysts at level in 2010
* Managed 9+ resources in creation of 500+ Business Process Procedures
(BPPs)
* Architected 8-month work plan for team in MS Excel, and tracked team
progress on daily basis
* Developed 45 courses including 23 instructor-led and 22 computer-based
training courses
* Delivered 27 unique classroom-based training courses impacting 500+
unique end users, including training my clients' customers and
suppliers on SAP solutions
* Managed training environment readiness, refresh, & migration
schedules, data loads, & user security mappings in preparation for
deployment
* Facilitated User Acceptance Testing, Regression Testing, Integration
Testing, Train-the-Trainer, & Defect Resolution sessions
* Developed and deployed end-to-end Communications Strategy, including
facilitating focus groups, building Communications Plan specific to
project roll-out, constructing communications templates, drafting
written communications for the organization, and gaining stakeholder
buy-in
* Experience in Curriculum Design, Role Mapping, Organizational Design,
& Journey Management
EDUCATION
University of Michigan
B.A. in Philosophy Sept 2004 - Dec 2007
* GPA: 3.1/4.0
* Diverse coursework ranging from liberal arts to accounting and
calculus
* Proficiency in Spanish
* Completed studies in three and a half years
PHILANTHROPY / LEADERSHIP
Last Day Dog Rescue
Vice President Dec 2007 - Present
* Developed secure virtual database for documenting adopter and foster
information and tracking the status of applications, enabling real-
time data visibility
* Refined supply chain management processes; average time from rescue
through adoption thereby reduced from three months to three weeks
* Authored 50 page manual & implemented on-boarding program for new
fosters and volunteers thereby increasing foster and volunteer
retention rates
* Researched methodologies for reducing per-dog costs as well as overall
operating expenses, thereby enabling us to increase our sustainable
annual intake of dogs from 100 dogs in 2007 to 900+ dogs in 2010