Sales Customer Service
Resume:
MICHAEL A. RAINOLDI
Waterford, MI **327
************@*****.***
WHAT CAN I DO FOR YOU?
By utilizing my experience and talent in marketing, advertising, client relations and
customer service: I will help your organization to grow existing business, build new
business, and most importantly increase your bottom line. A position involving sales,
project management, and creative/innovative thinking would be well suited to my
qualifications and work experience.
SUMMARY OF QUALIFICATIONS
EMPLOYMENT HISTORY
National Account Representative-Power Play Marketing
8/10-5/11 30150 Telegraph Ste. 105 Bingham Farms, MI
Utilize inquiry and research methodology to identify key marketing and advertising
decision makers within medium to large corporations. Initiate contact with these
executives using proven telephone and email techniques to establish a business
relationship. Identify their marketing needs and determine the best USA TODAY
specialty publication properties that are appropriate to meet these needs. Other
key responsibilities include final price negotiations and client follow
up throughout the entire sales process. Lead generation and project/database
management skills are critical to maintaining an active client pipeline while
adhering to company policies and protocols.
Business Relations Representative-J P Marketing
11/09-8/10 47511 Van Dyke Shelby Twp., MI
Contact business owners via telephone for Better Business Bureaus nationwide.
Develop business profiles to determine if the company meets preliminary
standards for accreditation. Assist the business owner through the
application and accreditation process.
Sales/Store Manager-Foot Solutions of Livonia
10/07-11/08 19239 Newburgh Rd. Livonia, MI
Manage staff and day to day store operations. Duties include orthotic sales
consultation, inventory control, daily profitability reporting, monitoring Medicare
billing, and completing QuickBooks reporting.
Sales/Store Manager-The Good Feet Store
3/04-4/07 28934 Woodward Ave. Royal Oak, MI
Manage staff and day to day store operations to insure profitability, efficiency, and
customer satisfaction. Train sales consultants to guide customers through the
process of purchasing high-end orthotic devices.
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Freelance Broadcast Producer/Consultant
2/01 - Present
Utilized previous experience on a contract basis.
Executive Producer - FCB Worldwide
8/99 - 2/01 Southfield, MI
Responsibilities included management of the daily broadcast production workflow
for a multi-million dollar advertising account. Skills involved making presentations
to clients on the creative aspects of a project, as well as the associated budgets.
Multi-tasking responsibilities included monitoring the status of works in progress
from both creative and financial perspectives. Served as a mentor by providing
opportunities for the professional growth of individuals in my department.
Producer/Senior Broadcast Producer – FCB Worldwide
8/90 - 8/99 Southfield, MI
Developed and executed budgets for broadcast advertising campaigns.
Responsible for the coordination of creative treatments and the selection of
vendors in order to produce award winning television and radio commercials for my
clients. Successfully maintained budget and timetable control over individual
projects utilizing organizational and time management skills.
SKILLS/STRENGTHS
Strong project management, organizational and interpersonal skills. Proven
supervisory, time-management and presentation skills. Self-motivated, tenacious
and efficient.
Entrepreneurial spirited
EDUCATION
Bachelor of Arts in Advertising – Michigan State University
Associates of Business Administration – Mott Community College
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