Erica D. Boyd
Chattanooga, TN 37421
*******@*****.***
Objective:
To obtain a position with a competitive company that allows me to utilize
my technical, interpersonal, and leadership skills that will potentially
result in growth opportunities.
Work Experience:
Caravan Knight Facilities Management (Chrysler LLC, General Motors)
Saginaw, Michigan
Facilities Supervisor 5/2009-3/2011
3/2005-3/2008
o Establish weekly cleaning schedules for UAW hourly personnel, covering
routine cleaning and special projects. Calculate the staffing required
meeting daily cleaning requirements for the facility.
o Oversee daily cleaning activity of the facility, conduct personal
inspection to ensure compliance. .
o Respond to concerns and requests with a sense of urgency and take
necessary corrective action including timely follow-up. Provide shift to
shift communication link in order to keep all team members working toward
the same goals.
o Actively lead and participate in plant safety, housekeeping, 5S and
lean manufacturing programs by ensuring goals are met within the
department maintaining a safe, clean work area following all
established safety guidelines, ensuring conformance with OSHA.
o Schedule employees to effectively meet production needs and to ensure
vacation and other time off consistent with plant.
o Keep customer and supplier relationship amicable.
Knight/Caravan Knight Facilities Management Saginaw,
Michigan
Corporate Safety/Training Auditor 8/2008-3/2009
o Investigate all safety accidents and assist with completion of
accident report forms when required.
o Ensure that specific programs (i.e. hazard communication,
protection form blood borne pathogens, hearing conservation,
forklift safety/operator certification) are implemented.
o Personally perform safety inspections, and review safety inspection
reports and unsafe conditions reported by supervisors, and
employees.
o Travel to various sites to help control safety hazards which will
minimize employee and customer injuries.
o Responsible for the education of 3rd party facilities management
employees safety training in a manufacturing and other facilities
adhering to OSHA regulations
o Conduct introductory safety training for new employees upon entry
into manufacturing environment to promote safety awareness and
compliance with the Safety and Health Policies within the
organization.
o Identify and resolve unsafe work practices or conditions,
establishing a system or reporting and correcting such situations.
Knight/Caravan Knight Facilities Management Saginaw,
Michigan
QMS/Labor Transition Specialist 3/2008-8/2008
. Responsible for the installation of 3rd party laborers in
various manufacturing (Chrysler, GM) facilities.
. Conduct introductory safety training for new employees upon
entry into manufacturing environment to promote safety awareness
and compliance with the Safety and Health Policies within the
organization.
. Facilitate and organize workflow transitional processes to
ensure site specific goals are intact by identifying and develop
job task assignments.
. Create pro-active and responsive solutions seizing opportunities
for continuous improvements.
TRW Automotive
Washington Township, Michigan
Manufacturing Quality Account Manager 9/2001-10/2004
o Customer Liaison between Tier 1 automotive supplier (TRW) and nine (9)
Big Three automotive manufacturing facilities in United States and Canada.
o Shipment of occupant safety and hazard waste materials for technical
analysis. Responding to manufacturing safety and quality issues and
implementing prompt corrective action activities.
o Providing customer support through the application of seven (7) step
corrective actions following quality issues to drive toward issue
resolution.
o Support manufacturing locations with applicable commercial issues.
Develop/implement strategies to support corporate goals and
objectives.
o Responsible for adhering to all internal and OSHA required safety
procedures in performing daily work activities.
Chrysler LLC (Jefferson North Assembly Plant) Detroit, Michigan
PC/Printer Technician/Desktop Support 3/2000-3/2001
o Installing, configuring & troubleshoots DOS and Windows based systems.
o Support over 3, 000 users of the Microsoft Office applications including
Word, Excel PowerPoint, Lotus Notes, Client 32, Windows NT, Novell, ME,
Rumba & Factory Info System.
o Utilize internet to communicate with customers and resolve equipment
breakdowns. Open, log, and resolve computer support calls using a
support center database providing help desk support. Upgrade and
maintain company memory and other peripherals such as scanners,
printers and DWS.
Education/Training:
Computer Learning Center Madison Heights, Michigan
Information Technology Network Administration Certificate
received 1/99
Wayne State University Detroit, Michigan
B.S. Management Information Systems
Eastern Michigan University Ypsilanti, Michigan
Harness/Lanyard Compete Person
State Of Michigan Chamber of Commerce Lansing, Michigan
Safety Auditing